Athirah Adnan Email and Phone Number

1. Manage relationships with the vendor and provide support for Vendors.(Handling outbound calls)2. Handling vendor issues on transmission3. Work with internal support function for quality assurance. 4. Assist Vendor through the onboarding process, vendor inquiries, handling conflict, and after-sales support using the Salesforce system. 5. Supporting Foodpanda Malaysia Local team and vendor's live issues.

Manage relationships and provide support for Vendors.Work with internal support function for quality assurance. (Finance Team,Vendor Operation Team, Content Team, etc)Monitor Vendors' performance and advice vendors on account productivity and opportunities to expand their business to align with standard operation through Marketing Management Tool, MIDAS, Backend & DataStudio system.Assist Vendor through the onboarding process, vendor inquiries, handling conflict, and after-sales support using the Salesforce system. Analyze, track and forecast the monthly key accounts metrics (I.e., orders, discounted orders, deals, fail rates, etc.) to study the sales growth. Prepare and present reports on KPIs.Respond to complaints and resolve issues to ensure customer success and satisfaction.Support the Account Management on day-to-day Adhoc tasks, handling Vendor's monthly business review.

Managing Company AccountPreparing monthly payroll for staffMaintaining HR files & employee database Project Finance Officer- Managing Sales Order System, Request Invoice & Project Budgeting, dealing inquiries with the bank. Tender -Coordinate, prepare and compile for tender submission (Financial)Updating employee benefit, status & record, EA form, Company SST records.Manage HR activities such as preparing new employment, resignation, transfer, promotion, and confirmation of hire.Admin works: Filling and Documentation.

Handled the company’s online presence – regularly updated the various social media accounts: YouTube, and Instagram.Brainstorming on marketing strategy for clients.Handling an event: Campus Mania EventPublic Relation to other Universities on Proposing the Event