Athirah Drani Email & Phone Number

Malaysia

Malaysia

- Managing return and refund processes between merchants and buyers by cooperating with various teams (finance, account managers, warehouse) to ensure the procedures are done in accordance with organization's policies and standards. - Performing thorough investigation in analyzing refund disputes which includes scrutinizing recorded data and effectively.

Shah Alam, Selangor, Malaysia

- Deal directly with customers via phone calls, written form (electronic mails) and face to face- Respond promptly to customers’ complaints and inquiries- Proactively resolving customers’ issues where possible and referring customers to managers when needed- Manage internal process and direct requests as well as unresolved cases to the designated.

Shah Alam, Selangor, Malaysia

- Welcoming customers, assisting, and providing recommendations to them- Upselling new products, promoting store membership and special offers- Providing customers with information on pricing and product availability- Handling customer complaints or handing customers on to management- Accepting payments, ensuring all prices and quantities are accurate and.

Kulim, Kedah, Malaysia

- Provide one-on-one educational assistance to elementary and secondary school students or to adults.- Construct lesson plans, assign and correct homework- Evaluate students' progress and discuss the results with students and/or their parents.- Prepare invoices and receipts for students or parents