● SaaS Implementation Specialist: Executed end-to-end implementation of the DoneSafe product, encompassing initial requirements gathering, architectural design, deployment, and onboarding processes.● Data Solutions Architect: Spearheaded the design and execution of AWS (Amazon Web Services) Postgres RDS Read Replica for tailored reporting solutions to meet client specifications.● API Strategy and Integration: ○ Provisioned Life Cycle Management and IAM (Identity Access Management) for User provisioning on the Donesafe platform. ○ Managed the implementation of Single-sign on (SSO) using Security Assertion Markup Language (SAML) 2.0. ○ Developed and maintained REST and GraphQL API integrations with third-party platforms such as ServiceNow, SAP, Salesforce, Monday, and Splunk. ○ Defined and enforced networking, proxy, and firewall policies for all outbound and inbound requests. ○ Handled middleware solutions like MuleSoft, Make, and Zapier for streamlined data integration.● Collaboration with Key Teams: Worked alongside Sales, Implementation, and Support teams to introduce regular enhancements to reporting processes, increasing consistency and efficiency.● Reporting Interface Management: Maintained and continually improved the “Standard” reporting interface for sales and marketing use.● Business Intelligence (BI) Initiatives: ○ Developed, deployed, and maintained BI interfaces for customer solutions in partnership with Customers and internal teams. ○ Managed data transformation and transfer procedures required for customer reporting solutions. ○ Crafted Technical Specifications for customized reporting solutions.● Reporting Process Oversight: Managed the reporting estimation process to ensure precision and effectiveness

● SaaS Implementation and Customer Delivery: Led end-to-end implementation of the Donesafe product, covering: ○ Initial requirements gathering ○ Sandbox environment setup ○ Prototype module development ○ Organizing feedback sessions ○ Conducting User Acceptance Testing (UAT) ○ Deployment to production ○ Post Verification Testing (PVT) ○ Facilitating go-live● Transformation Script Documentation and Testing: ○ Authored transformation script documentation for the development team, detailing the process of aligning client data with our system template. ○ Managed the rigorous testing and refinement phases of the transformation script prior to its integration into the live codebase.● API and Integration Management: Directed the integration processes for user provisioning and lifecycle management utilising: ○ Secure File Transfer Protocol (SFTP) ○ Single Sign-On (SSO) mechanisms ○ Donesafe’s REST API

Handle and resolve customer queries in relation to Inspection Manager the CMS ( Content Management System) and IOS/Android application. Elevate bugs and functional issues to developers. • Diagnosing technical issues • Synchronizing with 3rd party software • Regression Testing • Managerial tasks

Managing the Sales and administrative requirements of the organisation in regards to:- Application development- Web development - SEO ( search engine optimisation)- Graphics design- Menu design & distribution

• AGILE software development • Client Collaboration • Utilising Objective C and Java • Project Management• Requirements gathering • Testing and Maintaining application