• Direct global learning and development strategy for 5000+ employees, including a large early career population• Develop and execute a meaningful and measurable engagement strategy to promote retention and a culture of belonging• Innovate policies, processes, and systems to align with key business objectives and support a positive culture of longevity and engagement• Lead change management, organizational development, and succession planning for organization• Ensure all strategic projects align with KPIs and organizational mission• Direct internal engagement and communications for large, multisite national healthcare provider

• Lead and oversee change management initiatives to support the organization's goals and objectives, working closely with cross-functional teams to ensure smooth implementation and adoption of new processes, systems, and tools.• Develop and implement quarterly improvement plans to measure progress and KPIs to track success, analyzing data and identifying areas for improvement to drive operational efficiency and employee satisfaction.• Create and manage employee experience programs and initiatives, including onboarding, training, recognition, and feedback mechanisms, to foster a culture of engagement and retention.Collaborate with business leaders to align employee experience initiatives with overall business strategy, ensuring that HR practices support the company's mission and values, yielding a 25% increase in retention of RBT staff year over year.• Drive innovation and continuous improvement in all aspects of the employee experience, keeping abreast of best practices and emerging trends to ensure that the company remains a leader in the industry.• Manage the company's brand image and reputation, developing and executing branding and marketing strategies to attract and retain top talent and position the company as an employer of choice.

• Successfully led the merger and integration of a startup into the largest provider in the industry, resulting in a seamless transition, increased profitability for the company, and a portfolio of 125+ therapy centers nationwide. • Developed and executed a comprehensive strategy for the integration process, including establishing key performance indicators, identifying areas of overlap and synergy, and ensuring cross-functional alignment.• Led change management initiatives and communications strategy across field organization of 5,000+• Collaborated with cross-functional teams, including clinical, operations, HR, finance, marketing, and beyond, to identify and prioritize integration opportunities, resulting in the successful consolidation of technology platforms, streamlined operations, and increased efficiencies.• Directed internal communications and employee engagement efforts across the organization, bridging Marketing, HR, IT, Talent, and Ops

• Developed and managed sales strategy, community outreach, and remote marketing team across 8 states and 30+ locations, including new markets• Led marketing and sales through high growth, yielding a 825% growth in client census across all markets• Executed all external and internal communications for 500+ employees and external stakeholders, including investors, healthcare providers, and strategic partners• Cultivated a national portfolio of over 6,000 strategic partners, including hospital groups, top 15 universities, talent partnerships, non-profit partners, B2B relationships, research partners and providers to best achieve organizational goals • Managed Covid response communications and staff engagement, including building a company-wide six-week professional development initiative for 225+ employees, generating 250+ hours of employee engagement and dramatically increasing employee retention• Developed the AIM Fellowship program to train next generation of ABA leaders, including leading all messaging, branding and university partnership efforts• Researched, tested and implemented new lines of business, including a Speech Therapy program and developing a portfolio of paid educator trainings• Managed operational improvement initiatives, i.e. increasing Family Engagement KPIs by 300% in 6 months• Drove creative and branding media efforts, including print, photo, digital, and video projects seen here: https://vimeo.com/wmvproductions/review/650886291/ef43b2adc3• Served as company brand ambassador and spokesperson: leading branding, directing creative and executing staff training• Directed strategic planning and revenue diversification projects, developing new lines of business• Supervised AIM's outreach team and develop mission-driven strategic partnerships• Cultivated clinical best practices through thought leadership and professional development• Served as an advisor and chief of staff function to the CEO

• Created and provided training on international student enrollment management• Supervised Supervised strategic planning for international recruitment and retention• Drafted contracts and official enrollment documents for a variety of educational institutions• Led team through change management and conflict resolution in crucial decisions• Developed curriculum for international student university advising

• Manage e-learning Mandarin Chinese curriculum solutions for K-12 schools• Implement, evaluate, and grow technology-based Mandarin Chinese language school programs• Direct strategic communications and customer service for US partner school network• Share best practices in both e-learning and Chinese language learning with school partners• Lead and execute multi-faceted international marketing plan• Provide professional development, continuing education, and learning supports for partners

• Managed international enrollment, recruiting, and admissions for two top private schools • Led student retention, yielding a retention rate of over 92% in spite of program changes• Developed comprehensive recruiting strategies and led successful Asian recruiting trips• Created an international network of schools and partners for recruitment and exchange • Led international recruitment and marketing efforts to increase student enrollment • Directed board of trustees international committee during a programmatic restructure • Adapted program model to allow for greater international student supports in ESL, college counseling, social well-being, and academic performance to increase retention• Represented the association in negotiations with partners, students, families, and others • Served as PDSO for SEVIS International Student Record Maintenance and upheld guidelines as dictated by the Department of Homeland Security

• Supervised and managed all residential education operations for a comprehensive international student high school boarding program for 50+ students• Led program management, strategic change, and restructuring as international program faced financial crisis• Through creative solutions, reduced payroll expenditures by over 25%• Directed strategic communications on an international scale with parents and families during acquisition process• Supervised and managed a complex team of international program staff members• Directed comprehensive college counseling program, yielding over $2.0 Million in scholarship funding.

• Directed operations of a comprehensive boarding program for 50+ students• Controlled resources and work to help the firm meet its educational mission• Represented the firm in negotiations with customers, suppliers, school board members, and other stakeholders• Supervised and managed staff of 30+ professionals• Managed team through bankruptcy and acquisition process• Actively assisted strategic communications with families during acquisition process

• Directed a five-week orientation program for new international students to promote academic, cultural, and social acculturation• Led team of up to 15 educational professionals and served on senior staff panel and assisted with strategic financial, operations, and management decisions• Created new employee training materials for company and trained new hires at the St. Louis and Tacoma offices• Reduced dependence on external academic supports and reduced fiscal expenditures by 80%• Organized a week-long college visit program for over 40 individuals• Developed recruitment materials in Spanish for Latin American recruitment efforts• Provided intensive college and academic counseling for up to 60 students

• Tracked academic progress of up to 50 students• Created over 25 hours of original lesson plans and curriculum to promote educational, cultural, and social acculturation• Produced biweekly reports on student academic, behavioral, and emotional development• Provided college counseling services to students• Planned and budgeted a week-long college visit program for 20+ individuals • Assisted with international recruitment efforts and regularly produced articles for website

• Provided academic guidance for international high school students in boarding program• Developed academic support materials for high school students • Directed a week-long orientation program for new international students• Created academic and social curriculum for cultural acculturation for young adults

Full-time student of International Education Policy

• Conducted interviews with UNHCR staff and other research to assess the effect of a UNHCR education policy for refugees• Created a report for UNHCR to outline the benefits and challenges of implementing new education policy in Kenya • Collaborated on a universal International education policy for refugees

• Developed literacy curriculum that fostered deep reading comprehension and arts engagement• Directed a teacher literacy training program for 50+ Brazilian Language Arts teachers • Collaborated with a team of educators and researchers from Harvard University to meet needs of Criança Esperança

• Reviewed primary data and academic literature to assess solutions for low attendance among UBC preschool students• Interviewed field staff in Spanish to ascertain attendance factors and gather data• Completed a SWOT analysis to determine the organizational environment of UBC to improve organizational performance• Published a team research report for UBC outlining an evidence-based course of action to address low attendance

• Facilitated Emphasis orientation program for MD, MPH, and PhD students embarking on global health research projects• Aggregated and managed data for department strategic planning• Represented VIGH and briefed international visiting faculty and professionals• Supported enrollment management for Vanderbilt University’s MPH degree program• Collaborated on a curriculum design team for a new Global Health MPH program• Led admissions events for Global Health MPH program

• Created a comprehensive guidebook for the Frist Global Health Leaders Program• Performed an organizational analysis to assist with strategic planning• Developed client lists for department direct marketing, increasing contacts by 330%

• Collaborated with university administrators to make organizational decisions and plan strategically for first-year student peer mentoring program• Developed recruitment campaign to recruit student peer mentors• Planned, executed, and hosted events for groups of 850+

• Developed an online application for 400+ candidates for a university-sponsored peer mentoring program• Reviewed 400+ applications, executed over 200 interviews, and selected the most qualified applicants for the VUceptor position• Collaborated with other executive board members to make organizational decisions

• Represented the department at recruitment events• Promoted special events and club programs to clients• Developed educational curriculum and programming for children ages 3-14

• Assisted with classroom instruction for 3 and 4-year-old ESOL students, building English fluency and reading abilities • Tutored 3rd grade students in math and reading—including gifted, special needs, and ESOL students• Offered targeted assistance to refugee families to support resettlement initiatives