Athra Tchiko Email & Phone Number

Oak Brook, Illinois, United States

Chicago, Illinois

Greater Chicago Area

• Supporting enterprise population (~7500+ contractors) through delivery and reporting of learning solutions (e.g. courses, sessions, web based training, and curriculums) through management of CNA’s Enterprise Learning Management System. Manages service (LMS) workflow processes, procedures, and standard level agreements.• Coach and train the Talent Development team on best practices, processes and offer recommendation to fulfill business needs. • Consult business partners develop blended learning curriculums of best practice approach and concepts while insuring an easy and rewarding employee experience. • Develop internal team processes standard level agreements for HR Operations tools and processes.• Work with HR directors and key stake holders to develop and deliver plans to assist employees, teams to achieve their goals and objectives, ensuring all learning across departments remain professional and of a high standard.• Redesigned and manages CNA’s HR Talent Management Scorecard for easier interpretation and back-end query analysis. Distribution and report provide to VP of Talent Management and EVP committee for tracking retention, recruiting, pipeline strategy, and learning trends critical to CNA workforce strategies.• Collaborated with IT and L&D leadership to migrate two Enterprise HR systems into one comprehensive learning management system – Cornerstone. Supported User Acceptance Testing process, legacy system sunset strategy, and issue escalation during rollout. Resulted in on-time migration from MTM and Accenture LMS with efficiency gains within budget.• Project managed deployment logistics for CNA’s Paramount initiative, a multi-year, multi-million dollar proprietary property product. Used training gap analysis, resource planning, communication strategy and event management to ensure field had capabilities to sale and support releases.

Riverwoods, Il

• Developed compensation policies to ensure compliance with internal audit and federal regulations• Managed and track requests and deliverables of monthly and ad-hoc Human Resources reports• Generated monthly participant and financial reports for 10 incentive plans• Lead compensation survey participation process for 22 surveys• Supported year-end bonus and merit decisions by working with assigned business partners to make decisions consistent and within the allocated budget• Conducted market analysis and other compensation analysis as needed for HR Business Partners

Riverwoods, Il

• Managed short and long term disability leaves for over 2500 employees and processed death benefit payout• Supported manual check printing requests on a daily basis for terminations and other payroll needs• Processed and tracked vendor invoices for the Benefits Team • Researched and resolved Seibel Tier 3 cases • Monitored and responded to inquiries from employees in multiple- mail- boxes• Processed personnel change notices into PeopleSoft and timekeeping into Kronos• Managed the relationship with the Reed Group, EDM, Payroll Manila, ACS, HR Coverage, employees and managers to ensure there is no impact on pay and or system access• Worked closely on deadlines and projects with Professional Services Management, HRIS and Payroll• Maintained and processed contingent worker profiles, corrections and change requests• Processed tuition reimbursement approvals and payout for multiple locations

B.S., Finance

Bachelor Of Science, Finance

Education record