Athul Abu
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Athul Abu Email & Phone Number

Master of Information Technology | ICT Support Engineer | Network and Information Security Enthusiast | Customer Service Capabilities at Tabcorp
Location: Wentworth Point, New South Wales, Australia 4 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Tabcorp
Role
Master of Information Technology | ICT Support Engineer | Network and Information Security Enthusiast | Customer Service Capabilities
Location
Wentworth Point, New South Wales, Australia
Company size
2893 employees

Who is Athul Abu? Overview

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Quick answer

Athul Abu is listed as Master of Information Technology | ICT Support Engineer | Network and Information Security Enthusiast | Customer Service Capabilities at Tabcorp, a company with 2893 employees, based in Wentworth Point, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Athul Abu.

Athul Abu previously worked as EUC Engineer at Tabcorp and Service Desk Analyst at Nec Australia. Athul Abu holds Master'S Degree, Information Technology from University Of Wollongong.

Company email context

Email format at Tabcorp

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Tabcorp

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Profile bio

About Athul Abu

I am a progressive, results-driven professional with extensive knowledge in networking and IT support. I have completed Master’s Degree in Information Technology (Enterprise Networking) from University of Wollongong, Australia. . I am currently working as Service Desk Analyst in NEC Australia. Previously, I worked as a customer solution specialist in Australia for six months. I also had a job as an application support engineer where I learned the foundations of setting up desktops, configuring switches, and constructing PCs.

Current workplace

Athul Abu's current company

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Tabcorp
Tabcorp
Master of Information Technology | ICT Support Engineer | Network and Information Security Enthusiast | Customer Service Capabilities
melbourne, victoria, australia
Website
tabcorp.com.au
Employees
2893
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4 roles

Athul Abu work experience

A career timeline built from the work history available for this profile.

Euc Engineer

Current
Tabcorp

Sydney, New South Wales, Australia

  • Tech Bar Presence & Support
  • Equipment installations, upgrades and moves including unifiedcommunications, laptops, operating system, and video conferencing.
  • Meeting room support
  • Floor Walking
  • VIP Support
  • Supporting desktop services including Hardware, OS, Software,monitoring etc.
Mar 2024 - Present

Service Desk Analyst

Nec Australia

Wollongong, New South Wales, Australia

 Ensuring the best customer experience by always providing superior level of customer service and maximum availability. Diagnose, prioritize, troubleshoot, and resolve incidents where possible, or escalate where necessary, within Ser-vice Levels, following pre-defined processes accurately in an ITIL environment. Log all incidents, service requests and.

Feb 2023 - Nov 2023

Customer Solutions Specialist

Probe Cx

Wollongong, New South Wales, Australia

In this role, I managed public inquiries and My Aged Care service requests through utilisation of CRM software. I also provided remote technical support to clients via telephone. Identified and resolved issues affecting clients My Aged Care Online Account. I maintained KPIs including AHT, Fast call resolution, quality, and adherence to procedure. Also.

Jun 2022 - Jan 2023

Application Support Engineer

Floret Technologies, India

India

  • In this role, I provided technical assistance throughout the company, troubleshot application errors, supported software installations, and upgraded processes. I also handled computer hardware assembling, installation.
  • In charge of responding to client inquiries via phone, email, exceeded customer expectations by providing superior levels of technical customer support efficiently and professionally.
  • Ensured that incidents and requests were properly and promptly recorded, and any reoccurring issues were submitted to the appropriate teams for follow-up.
  • Interacted with various support teams, and developers to address problems more quickly and successfully.
Apr 2019 - Feb 2020
Team & coworkers

Colleagues at Tabcorp

Other employees you can reach at tabcorp.com.au. View company contacts for 2893 employees →

DP Dean Pearson Dean Pearson Colleague at Tabcorp Melbourne, Victoria, Australia, Australia View → SR Shane Reinhard Shane Reinhard Colleague at Tabcorp Sydney, New South Wales, Australia, Australia View → BM Brooke Moore Brooke Moore Colleague at Tabcorp Greater Sydney Area, Australia View → BP Budi Pramudia Budi Pramudia Colleague at Tabcorp Townsville, Queensland, Australia, Australia View → MM Michael Meehan Michael Meehan Colleague at Tabcorp Greater Melbourne Area, Australia View → GG Greg Groves Greg Groves Colleague at Tabcorp Brisbane, Queensland, Australia, Australia View → SF Saul Fine Saul Fine Colleague at Tabcorp Sydney, New South Wales, Australia, Australia View → NA Neel Aceret Neel Aceret Colleague at Tabcorp Greater Sydney Area, Australia View → SA Susan Athman Susan Athman Colleague at Tabcorp Brisbane City, Queensland, Australia, Australia View → EI Edward Ines Edward Ines Colleague at Tabcorp Greater Brisbane Area, Australia View →
1 education record

Athul Abu education

FAQ

Frequently asked questions about Athul Abu

Quick answers generated from the profile data available on this page.

What company does Athul Abu work for?

Athul Abu works for Tabcorp.

What is Athul Abu's role at Tabcorp?

Athul Abu is listed as Master of Information Technology | ICT Support Engineer | Network and Information Security Enthusiast | Customer Service Capabilities at Tabcorp.

Where is Athul Abu based?

Athul Abu is based in Wentworth Point, New South Wales, Australia while working with Tabcorp.

What companies has Athul Abu worked for?

Athul Abu has worked for Tabcorp, Nec Australia, Probe Cx, and Floret Technologies, India.

Who are Athul Abu's colleagues at Tabcorp?

Athul Abu's colleagues at Tabcorp include Dean Pearson, Shane Reinhard, Brooke Moore, Budi Pramudia, and Michael Meehan.

How can I contact Athul Abu?

You can use AeroLeads to view verified contact signals for Athul Abu at Tabcorp, including work email, phone, and LinkedIn data when available.

What schools did Athul Abu attend?

Athul Abu holds Master'S Degree, Information Technology from University Of Wollongong.

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