• Conducted the ongoing monitoring and tracking of field force performance pan-India, as well as driving significant improvements in different areas. • Performed the evaluation and assessment of sales force performance across stores and zones in cooperation with store and regional sales force managers. • Carried out the alignment of manpower across stores with HR and Ops teams to rationalize and maximize productivity. • Handled the establishment and monitoring of goals and… Show more • Conducted the ongoing monitoring and tracking of field force performance pan-India, as well as driving significant improvements in different areas. • Performed the evaluation and assessment of sales force performance across stores and zones in cooperation with store and regional sales force managers. • Carried out the alignment of manpower across stores with HR and Ops teams to rationalize and maximize productivity. • Handled the establishment and monitoring of goals and targets to ensure alignment of field force objectives with that of each BU. • Administered analysis into the effectiveness of incentive schemes and led the implementation of changes to optimize field force performance. • Instituted significant improvements in customer engagement and loyalty by developing targeted promotions and activation programs. • Operated with a strong focus on propelling own brand sales and penetration in trader target group, resulting in 7% sales growth. • Oversaw the design, development, and implementation of dashboards to dispense key insights into field force performance. • Collaborate team-wide to prep the MIS reports for Field force, focused our discussions and reviews with the store/zonal teams. • Designed and developed dashboards to support the sales force with customer data to improve suggestive selling. • Furnished assistance and support to the NSO team with presentations and data insights to achieve the successful opening of 3 stores. Show less

• Administered the evaluation and analysis of bulk business to improve pricing transparency, reduce income leakage, and reduce workloads for field force. • Oversaw the planning of articles and stocks and led the execution of profitable bulk sales through collaboration with category management and field sales teams to optimize sales planning. • Led the preparation and development of sales forecasts and cooperated with the supply chain team to guarantee the availability of… Show more • Administered the evaluation and analysis of bulk business to improve pricing transparency, reduce income leakage, and reduce workloads for field force. • Oversaw the planning of articles and stocks and led the execution of profitable bulk sales through collaboration with category management and field sales teams to optimize sales planning. • Led the preparation and development of sales forecasts and cooperated with the supply chain team to guarantee the availability of stocks for sales. • Handled the GTM/RTM part of new own-brand launches in cooperation with the category team. • Provided supervision and leadership to a team of 6 executives while dispensing real-time support for pan-India salesforce and country HQ team with daily MIS, reports, pricing, etc. • Operated in a pivotal capacity by evaluating and analyzing the effectiveness of promotions and furnished insights to the team. Show less

As a management trainee, I underwent training across the store departments and spent 4 months each doing a sales project and an operations project. For the sales project, I was given charge of handing corporate gifting and supporting the key account salesforce during the Diwali/Dussera season. It was definitely a very intense season involving lead generation, follow ups, supplier follow ups, negotiations and a lot of mad dashes to ensure that all the orders are delivered on time. We… Show more As a management trainee, I underwent training across the store departments and spent 4 months each doing a sales project and an operations project. For the sales project, I was given charge of handing corporate gifting and supporting the key account salesforce during the Diwali/Dussera season. It was definitely a very intense season involving lead generation, follow ups, supplier follow ups, negotiations and a lot of mad dashes to ensure that all the orders are delivered on time. We managed to do over INR.60 Million in sales.For my Operations project, I was asked to understand and optimise the out of store (last-mile) delivery process at the Store. It was an insightful time that helped me understand the complexities involved in handling a team, organising and processing customer orders, helping increase the number of orders the team could process. It even helped me understand how the demand for different articles vary across customer segments. I was rated as 'Exceeding Expectations' (6/7) for my store stint. Show less

Worked on Process and Cost optimisation in the Merchandise management process of Metro Cash and Carry India Private Limited.The objectives were:• To propose an optimised customer delivery process to derive cost-benefit along with effective customer service• To derive a commercial structure for transporters to achieve fleet optimisation• To propose a logic for cost allocation to respective customers or customer initiative to reflect correct profitability of customers