Athul Radhakrishnan Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Mountain View, California, Us

Product Manager for Data Products (Stakeholder product for IT Directors)===========================As the Product Manager of the data products, I was responsible for the roadmap, product launches, project planning, engineering sprint planning, revenue (increasing pipeline and reducing churns), the GTM motion of the product, and CS & Customer Enablement.■ Scaled product and revenue (1.6M --> 5.5M ARR) in 13 months. ■ Increase customers from 65 --> 111 in 14 months.■ Major features launched. > EXI Gen AI Summary 2.0 | Improved AI summarizations of employee issues from IT ticket descriptions. > EXI Gen AI Digests | Weekly anomaly detection notifications. > Bot Performance Insights+ | Launched a new enhanced analytics platform for bot performance.

San Francisco, California, Us

Product Manager for the Conversational Intelligence (Call AI by Mindtickle)=======================================As the PM, I was responsible for the end-to-end product lifecycle and roadmap, product launches, and revenue (improving pilot pipeline, NDR, and reducing churn). ■ Launched Conversational Intelligence Platform (0 -> 1)■ Scaled product (8 orgs -> 51 orgs) and revenue (0 -> 1.5M ARR) in 14 months.■ Features launched. > App listings in different marketplaces such as Google Workspace, Webex, SalesLoft, etc. (1 -> 10 efforts). > 11 integrations with different dialers, callers, and contact center solutions > Objection Detection in sales calls. > Gen AI Meeting summarization of sales calls. (beta) > Gen AI Next steps / Action Items of sales calls (beta). Refer to the media below.

San Francisco, California, Us

Founding Engineer - the Conversational Intelligence (Call AI by Mindtickle)=======================================================I was one of the four founding engineers who helped develop the "CallAI Platform." My responsibilities included building and scaling essential systems such as the product analytics pipeline, notification system, user management system, speech-to-transcription service, infrastructure deployment, and configuration management. ■ Single-handedly built multiple backend systems end-to-end from scratch like Product Analytics pipeline, Infrastructure Automation Pipeline, user management, etc. ■ Scaled multiple core services like notification service, user hierarchy service, and user management service in order of 10X. ■ Built and scaled systems with Redis, Redis MQ, RabbitMQ, Kafka, ArangoDB, Snowplow, Kubernetes, CloudFront, CloudFront HLS, and PostgreSQL.

Bangalore, Karnataka, In

■ Used Feature-Match Image Reconstruction algorithm to make the Deep Neural Nets resistant to Adversarial Attacks.■ Worked on other various empirical methods to process adversarial images to reduce the 'adversarial perturbation.'

Guwahati, Assam, In

Elected as Undergraduate Senator in the Students' Gymkhana Council of Indian Institute of Technology Guwahati. I held the following responsibilities, ■ Convener of Steering Committee ■ Member of Freshers' Welfare Committee ■ Member of New Students' Activity Centre Committee.

Seoul, Kr

■ Improved the conventional Bandwidth Selection Procedure in Parzen WindowKernel Density Estimation using IT-2 Fuzzy Sets. ■ The novel method performed better in predicting Gaussian and Non-Gaussian mixture distributions.

Bachelor Of Technology (Bs), Electronics Engineering And Computer Science - Eecs

Master'S Degree, Computer Science

Cbse Class Xii, Science Stream

Product Management