 Team management: Coordinating dispensary team, Collaborating with Retail Manager, Supervising, directing, and supporting team members, and assessing, measuring, and providing feedback on employee performance through regular reviews Customer service and dispensary operations: Processing scripts within a 10-minute timeframe and keeping wait times to a minimum; Driving KPIs and store sales targets; Overseeing medication packing within the pharmacy, Counselling costumers on their medications and OTC products, performing 7CPA initiatives.  Financial Performance: Growing scripts on file and add-on sales; Ensuring consistent and weekly growth through PBS return;  Employee Standards and Performance: Attending all required meetings; including Monthly Managers Meetings, Completing all training relevant to the position;

 Collaborate with healthcare professionals to develop and implement medication management plans, ensuring safe and effective medication use.  Conduct medications reviews and assessments to identify and resolve drug therapy problems, optimising therapeutic outcomes for aged care residents (RMMR) and people in residential settings. Provide evidence-based recommendations on medication selection, dosing, administration and monitoring. Deliver educational programs and training sessions on medication safety and adherence. Serve as a drug information resource, answering queries and participating in quality improvement initiatives

 Management of pharmacy, dispensary and team operations Professional patient counselling and providing complete patient care solutions Accurate and efficient dispensing of prescriptions using my scripts software Supervise student pharmacists and dispensary technicians Support and grow new business strategies Communicate with clinical pharmacists or doctors to solve clinical and therapeutic issues  Check and supply DD medications  Counselling on OTC medications, S3 medications and other supplements  Develop patient profiles for Webster pack patients based on the latest changes and check and sign off Webster packs Prepare and send DDU reports, NDSS reports and Medicare claims Managing the Safety Net and sending the records to Medicare

 Perform all unit dose medication packaging according to the scripts from other pharmacies (120 packs per day) through easyblist program. maintain medications needed in packing room to fulfil canisters for the packing machine and to add manually to some Webster packs  Performs weekly maintenance and necessary adjustments on the packing machine equipment Complete daily orders as directed by supervisor Generate accurate packaging labels and conform to requirements Provide necessary information to Supervisor on packaging performance and other issues

 Receive prescriptions from patients and verify that required information is on the form. Type prescription labels which include information such as patient name, clinician's name, name of medication, and dosage instructions; giving to pharmacist to review. Receive and place incoming supplies on shelves, tagging and pricing each item according to directions. Rotate stock, moving older medication to the front of the shelf so it is used before expiration date

 Manage the staff in fulfilling more than 3000 prescriptions monthly. Consult with patients and physicians with regard to medication dosage, drug interactions, medical equipment, disease management and potential side effects of prescriptions and OTC medications. Dispense and compound prescriptions, maintain accurate patient records, dosing information and directions for use.  Complete schedules, interact with multiple insurance companies and control medicine inventory levels Keep abreast of new developments within the pharmaceutical industry Introduce new cosmetic brands and products in the pharmacy and consult the customers for skin care products. Preparation of monthly budget for the pharmacy Order and provide medications, cosmetics, supplement, raw material for compound medicines, baby milk, infant food , and authorised medical equipment

 Introduce medicines to more than 500 specialists (Gastroenterologists, Endocrinologists, Internists, Urologists, Gynaecologists, Paediatricians, etc.) and support them with papers, brochures and samples. Analyse data describing the products to meet sale approach  Travel interstate for promoting FERRING products  Increase sale by strategic decisions for potent pharmacies  Target KOL doctors to increase sale Cooperate with Fertility & Infertility centres and hospitals to provide them with the brand medicines for the stock Increase the company revenue by effective team work  report customers’ feedback and needs weekly and present them to the supervisor

 Order medications, supplement, baby milk, infant food aids and disposal surgical equipment for operating rooms and hospital wards based on pharmacy budget and requirements. Coordinate pharmacy services with hospital needs Manage the staff in fulfilling more than 200 prescriptions daily for inpatients and outpatients and hospital wards Consult with physicians with regard to medication dosage, drug interactions, medical equipment and potential side effects of prescriptions and OTC medications Control of medicine maintenance conditions, appearance, physical quality and expiry date Analyse records to determine prescribing trends in hospital wards in order to prevent any shortages