Dare helps make brands a force for good. The business brings together brand strategy, innovation and communications expertise with the environmental and social knowledge of sustainability consulting. We help our clients build brand success by creatively tackling issues that matter and delivering positive change for people, their communities and the environment. We call this brand substance.

My main responsibilities were to maintain professional and effective relationships with coach drivers, ski resort licensing authorities, security and management to ensure a smoother operations process for on-boarding representatives, students, ambassadors and working with university sports groups. This included; escorting coaches/flights from the UK to the Alps, assisting with arrivals and key distribution, liaising with suppliers such as ski hire and ski school, liaising with group leaders on a daily basis and organising and overseeing evening activities.

• Produced a product pitch and advertising campaign for ‘TeachFirst’ with a team, which was selected as the most convincing product presentation by a panel of senior judges; the presentation included advice on how to broaden the appeal of Teach First and create greater engagement with their ethos• Produced information documents about specific consulting projects to summarise key results and trends in a concise manner;• Shadowed a consultant working on a microfinance development initiative in the Democratic Republic of Congo, allowing me to gain valuable insight into the precise effects of international advisory projects.

Problem solving and communication were two of the key values I adhered to in order to improve efficiency of our team and save a lot of time. For instance, I would regular host and organise the team members brief for the beginning of their shifts which will include recognition and achievements to improve team morale and make it as a discussion so everyone in the team can benefit from; such as what is working well and what isn’t as well as encouraging a platform for colleagues to share ideas

• Supervised a team of 6 people and managed up to 40 people when other managers have not been available. Ensured people worked productively and all work was completed, and targets met. • Proactively dealt with customer queries by email and phone. Ensured a positive and professional image was portrayed at all times• Trained new and existing employees how to complete the tasks accurately and to the agreed RIVER ISLAND standards. Provided feedback to improve performance. • Recruited, trained and coached new employees, conducted return to work interviews and managed holidays absenteeism ensuring sufficient cover at all times. • Communicated confidently with colleagues and other managers. Ensured all information communicated was understood and asked questions and listened as appropriate. • Ensured all RIVER ISLAND processes including data input were completed correctly and met internal standards and industry regulations. • Investigated any problems affecting the overall business process. Established solutions to overcome challenges and organised teams to complete work on time. • Competently used internal company systems in an accurately and timely manner, able to use Excel, Power Point and Word.