Hi, want to know how we can make the world great again? With Great customer service! I have over 17 years of corporate experience facing a variety of customers that were external, internal and now even parental! because even our child expects good customer service! With that kind of time in front of customers, I have gained exceptional level of communication & execution, I am motivated and committed to constantly exceed client and personal expectations. I worked with some great brands belonging to different industry types like hospitality, banking and insurance, telecom and oil, so taking-up new challenges is something I always look forward to.Since 2018, I have been working as a Master trainer and have trained more than 1500 participants. Trainings include soft skills, Sales cycle, CRM, Product, software training, SOPs and many more. I have also sound knowledge of tailoring and developing training content that are SCROM compliant (adobe captivate, storyboard 360). With the addition of my Agile certification ICP-ACC in 2022, I am ready to embark a new challenge helping enterprises transform thier business that always listens to thier customers!