Manager
CurrentMain Duties: Lead a team of for management of client portfolio on FBL payments/collections portal Responsible for review & updating SOP and process manual regarding Cash Management Operations in coordination with relevant Business, Risk and Compliance teams Ensure operational processes are in adherence to local regulations and procedures as well as critical time frames Modified processes to ensure efficient management of projects and seamless service to clients. Oversee processing and management of daily operations of Onboarding team and Static maintenance to ensure all tasks are completed as per Regulations / SOPs and SLA.Achievements: Successful implementation of bank new payment portal for customers. Involved in end to end testing & UAT’s