IT Support Engineer with over 4 years of experience providing technical support in companies. With a strong background in IT engineering, he possesses excellent technical skills as well as exceptional interpersonal abilities, enabling him to effectively interact with a diverse range of clients. I driven by the challenge of continuous growth and improvement in his IT expertise, always seeking opportunities to enhance his skills.Logical thinking, problem-solving abilities, and excellent communication skills, Advanced user of the MS Office Suite.
Alsabayek Althahabya Trading
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It Support EngineerAlsabayek Althahabya Trading Dec 2022 - PresentDubai, United Arab EmiratesGenerating monthly network reports to monitor and analyze network performance.Conducting testing on computer software and hardware using diagnostic tools to ensure proper functionality.Troubleshooting network issues for users or groups, identifying the root cause, and implementing appropriate solutions.Setting up wireless networking devices, ensuring seamless connectivity for users.Configuring and defining parameters for routers and switches to optimize network performance.
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Technical Support And NetworkingBalkis Ceramic Sep 2020 - Sep 2022Damascus, SyriaGenerating monthly network reports to monitor and analyze network performance.Conducting testing on computer software and hardware using diagnostic tools to ensure proper functionality.Troubleshooting network issues for users or groups, identifying the root cause, and implementing appropriate solutions.Setting up wireless networking devices, ensuring seamless connectivity for users.Configuring and defining parameters for routers and switches to optimize network performance.
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Information Technology Help Desk SupportElectra Group Company Jan 2019 - May 2020Damascus, SyriaTroubleshooting problems related to information technology hardware, software, and peripheral devices.Accurately identifying and resolving system, hardware, and software issues.Responding to user inquiries and providing assistance in resolving computer software malfunctions.Installing cables, operating systems, and relevant software, and setting up equipment for employee usage.
Atif Shalbak Education Details
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Faculty Of Informatics Engineering, Specializing In Networks
Frequently Asked Questions about Atif Shalbak
What company does Atif Shalbak work for?
Atif Shalbak works for Alsabayek Althahabya Trading
What is Atif Shalbak's role at the current company?
Atif Shalbak's current role is IT Help Desk Professional | Hardware & Software Troubleshooting | IT Engineering Specialist | Network Specialist | CCNA | Network+ Technologies.
What schools did Atif Shalbak attend?
Atif Shalbak attended Damascus University.
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