Atif Yaqub Email & Phone Number

London, GB

United Kingdom

London Area, United Kingdom

London, England, United Kingdom

• Responsible for the product ownership and management of a large number of M365 tools and platforms including but not limited to PowerApps, PowerBI, SharePoint, OneDrive
• Ensuring all systems and software is working at optimal capacity
• Supporting over 20,000 global employees
• Leading the duties of global Business Analysts
• Capturing business requirements
• Delivering business solutions across numerous applications

London, United Kingdom

• Responsible for IT Training to the EU Offices
• Developing an EU presence for training and adoption of IT applications
• Strategising and planning on ensuring productivity is maintained and even added whilst deployments are completed
• Managing vendors for monthly MS Office trainings
• Managing metrics on monthly training programmes
• Delivering monthly IT updates to business end users

London

• Delivers training to London and the South East using a diverse set of techniques, including Skype for Business, class room presentations and one-on-one troubleshooting
• Trains users in Microdec's CRM and Broadbean's software recruitment packages.
• Optimizes business strategy by effective and targeted use of the CRM applications.
• Resolves ad hoc queries relating to the use of MS Excel, Broadbean and CRM packages.

London, United Kingdom

• Key Achievements
• Increased sales by the focused integration of two Customer Relationship Management (CRM) databases from two different businesses
• Upgraded 18 CRM databases and the associated 'Software as a Service' (SaaS) applications.
• Deployed a website to improve and widen the market for consultants based in France and North Africa (http://www.michaelpageafrica.com)
• As a trainer, he introduced innovative monthly walk-in sessions, which quickly became popular in helping staff to improve their proficiency in office software Responsibilities
• Managed IT projects from start to completion. This involved monitoring and management of budgets and the liaison with senior management and stakeholders on project-based issues. Worked on projects concurrently and.

London, United Kingdom

• Delivered training in Microdec CRM software.(Profile 7, CBOX and IBIS) to all levels of staff within a company. The mode of training was adapted to also include relief staff and to teach them the essentials.
• Delivered training in the use of the AWR.
• Gave advanced training in the use of MS Office products
• As a senior trainer, he identified training needs of staff in consultation with senior management and ensured that documentation to end-users was relevant and meaningful. He created e-learning modules using Adobe.

London

• Application training with in-house systems
• Classroom training with maximum of 12 delegates, including Secretaries, Managers and Directors
• Floor walking to facilitate one to one training.
• Creating documentation for end users
• Microsoft Office 2003-2007 (PowerPoint, Excel, Word and Outlook) training at all levels
• Testing new release’s of software updates.

• Delivered country wide training in Microsoft applications to a diverse set of leading companies including the Financial Times, Bank of New York Mellon, JP Morgan Chase Bank, Northern Trust, Virgin Trains, Balfour.
• Advised users of Office 2000 on the use and new features of Office 2007.
• Bespoke training given to ensure that specific requirements of companies were met.

I delivered Office 2003 training to SME's and courses funded by the local council. The training done was in a classroom environment which facilitated upto 12 delegates at a time. Involved in promoting and advertising the courses around the North London area.I was also involved in creating end-user documentation which provided supplementary materials for.