Member of Google Developer Student Club Universitas Pendidikan Indonesia 2023.

• Serve customers with customer service standards• Handle customer problems quickly• Fast response and good communication in English (writing and speaking)• Convey information regularly to customers • Working with different time zone

• Network monitoring: able to monitor networks with nagios and cacti software, I've been monitoring traffic networks with charts, security management and user.• Network Configuration (VLAN, Routing, Bandwidth Limitations, Firewall, PCC, Failover, etc)• Installment and server configuration: being able to do ajenti control panel configurations, sharing hosting, install proxmox ve, VPS by openvz, ubuntu 18.04, VPN, and network security with Kali Linux.• Troubleshooting small internet network, documenting and reporting work with the Microsoft Office.• Checking the conditions and properties of microtic error devices, new devices, and old devices used by client unsubscribe.• Knowledge of OS Windows: Able to use PC with deep-windows OS day-to-day activities primarily operate its software with level professional.

• Open ticketing problems client and pass it with the related team and follow-up to h+1. • Improve communication skills, teamwork, and problem solving by interacting with internal clients and teams through chat, phone, and email • Covering administrative tasks with Microsoft office and cloud services.

• Gain experience in it especially networks, starting with fiber optic software of garmin, Google earth, and Google Maps.• Creating network topology with Microsoft visio for installation and configuration planning needs. • Created a closing project document and a survey involving the Microsoft office.