• Find local supplier based on item request from sales dept. • Dealing with local suppliers regarding price, lead times, delivery dates and payment term.• Transmits and prioritizes approved purchase orders and supporting documents to supplier.• Tracks order acknowledgement, prepares and communicates shortage and backlog reports, and provides visibility of potential interruptions to internal customers.• Reviews, updates, and maintains purchase orders until they are closed.• Update purchase order in Jurnal system.• Ensures orders adhere to supplier agreements and contracts; reports non-conformances.• Leads finance and logistics staff in resolving reception and invoice discrepancies.• Manage the end-to-end import process, including documentation, customs clearance, transportation, and delivery of goods.• Manage LARTAS permit if needed.• Collaborate with suppliers, freight forwarders to ensure smooth import operations.• Monitor and track shipments to ensure they are delivered on time and resolve any delays or issues that may arise.• Maintain accurate import records and documentation in compliance with regulatory requirements.• Coordinate with internal stakeholders such as warehouse, and distribution teams to ensure proper inventory levels and timely delivery.• Stay updated with changes in import regulations, tariffs, and trade agreements to ensure compliance and identify opportunities for cost savings.

● Help manage new booking schedules & reschedules● Help manage customer service chat and calls● Help manage our Helper Lapangan activities and schedules● Help interview & train Helpers to join as Helper Lapangan or as Mitra● Help acquire & screen existing reviews from Experienced Helpers● Build relationships and manage further communications with Helpers if required● Maintain strong and good relationships with our Posters● Performing operation calls & managing complaints when required● Acquire Helper and Poster stories● Create weekly and monthly operations reports● Manage external party communication and follow-ups when required● Other related operations activities if required

PREPARING PEB, NPE, AND STUFFING DATA FROM SHIPPER, CHECKING BILL OF LANDING. CONFIRM ETD AND ETA, ASKING AND CHECKING INVOICE, PACKING LIST, CERTIFICATE ANALYSIS FROM SHIPPER, PREPARING DOCUMENT EXPORT SUCH AS COMMERCIAL INVOICE, PACKING LIST, DNP, DRAFT, COVERING LETTER, SHIPPING CERTIFICATE.

* Handling incoming and outgoing document* Distribute All document incoming that already check by manager* Inform by email document incoming and outgoing to related dept* File document to The File Room

1. Handling Customer new inquiry and make a quotation2. File Project Document3. Arrange invitation, booking hotel for Japanese Principle or Sales Business Trip4. Handling Letter In/Out5. Handling Purchase Order from Customer, and makes purchase order instruction to manufacture6. Handling Shipment Import (Commercial Invoice, checking PIB, Tracking PIB, delivery)7. Handling license from Ministry of Trade Directorate Metrology Bandung (DITMET)

handle document for ISO, makes work instructions, makes audit internal schedule etc