A single platform to accept incoming payments, get immediate access to funds and pay suppliers—all in real time.Key Responsibilities:-Conducted API testing using Postman and Insomnia, ensuring robust backend functionality.-Performed load testing using Apache JMeter, analyzing system performance under high traffic.-Utilized Burp Suite for security testing to identify vulnerabilities in web applications.-Managed test cases and reported bugs using Jira and X-Ray.-Collaborated with cross-functional teams in Agile and Scrum environments to deliver high-quality products.-Conducted Regression, Smoke, Sanity, UAT, GUI, Integration, Exploratory testing, and Database testing.

Edutechs is one of the fastest-growing Ed-tech companies in Bangladesh. It focuses on improving our country's education system using AI technologies. Edutechs provides a hybrid classroom management solution for institutions/instructors to connect and collaborate with students outside the traditional classroom for more interactive learning.Key Responsibilities:- Collected and analyzed user feedback, reviewed requirements, and collaborated with developers to work on new features. Improved existing features and collaborated with designers to optimize product features for an enhanced user experience.- Built a SaaS Learning Management System (LMS) for educational institutions from scratch.- Developed a bulk SMS gateway for educational use.- Developed, implemented, and maintained testing strategies, plans, and scripts to ensure comprehensive coverage of product features and functionalities, collaborating with cross-functional teams to understand requirements.- Executed manual and automated tests, including regression, smoke & sanity, performance, integration, database, API, GUI, and UAT testing to identify and report software defects in Jira.- Logged bug tickets for newly discovered bugs or defects, reported them to the development team, and conducted regression testing after each deployment.- Assisted in prioritizing and managing the product backlog, ensuring alignment with business goals and user needs.- Created technical documentation, including PRDs, BRS, CRS, FRDs, user manuals, and bug and defect reports.

Main Responsibilities: -Provided helpdesk technical support, responded to customer queries, and solved customer problems.-Created data charts and inputted data into CRM Application, while also maintaining the company database.-Ensured all workstations were operational, troubleshooted network, hardware, and software problems.

Main Responsibilities:-Coordinated project management activities and assisted with administrative tasks, and provided technical support.-Ensured all workstations were operational, troubleshooting network, hardware, and software problems