Agile Koç olarak, Çevik Ofis'e liderlik etmekteyim. Organizasyonun bütününde iş analistlerinin ve scrum metodolojisinin doğru anlaşılıp uygulanması için Scrum Master ve İş Analistlerine liderlik ederek takımların üretkenliğinden sorumlumluyum.

Work with Project Managers to forecast schedules, determine priorities, andallocate tasks.Monitor for operations or production issues to escalate and assemble as wellas lead a team to quick solutions.Work with team members and experts to improve our solution offerings.Review processes with project teams for improvements in deliverability.Work with Chief Technology Officer to improve the quality of production andovercome challenges in the production process.Ensure… Show more Work with Project Managers to forecast schedules, determine priorities, andallocate tasks.Monitor for operations or production issues to escalate and assemble as wellas lead a team to quick solutions.Work with team members and experts to improve our solution offerings.Review processes with project teams for improvements in deliverability.Work with Chief Technology Officer to improve the quality of production andovercome challenges in the production process.Ensure the quality of the solutions we produce.Control the invoicing and project phases that depend on invoices, to take thenecessary steps to ensure smooth cash flow.Explore and implement strategies to improve efficiency and profitability.Discover and manage partnerships & outsourcing resources.Assist in the hiring process for new team members.Implement onboarding, new employee training, and ongoing educationprograms.Build culture and team relationships.Being an advocate of the Agile methodologyDefine and track inclusive and consistent KPIs for the team.Supportive leadership for the team to achieve KPIs.Be involved in and a key team player in organizational leadership andstrategic planning.Improve client strategic approach and relationship growth approach.Lead initiative to poll/survey customers regularly to report on happiness andservice metrics.Review and improve approaches for communication, visibility, reporting forclients.Discover, evaluate, and implement software/systems for customerengagement.Handle client issues or challenges and develop quick solutions to problems.Manage scope creep in a mutually beneficial way for the company and client. Show less

Work as a Project manager on SimpraSuite POS product Development Project. Which is cloud base RMS product developed by Protel's sub account PROTEIN.Work as a Project Manager, Execute and manage Starbucks Mobile App Project.Work as a Project Manage Caffe Nero Mobile App & CRM(Loyalty) Project.Work as a Project Manage Huqqa Mobile App & CRM(Loyalty) Project.As a Senior CRM Consultant, Manage and execute CRM system project on PROTEL and Sub-Accounts. As a consultant, Understand… Show more Work as a Project manager on SimpraSuite POS product Development Project. Which is cloud base RMS product developed by Protel's sub account PROTEIN.Work as a Project Manager, Execute and manage Starbucks Mobile App Project.Work as a Project Manage Caffe Nero Mobile App & CRM(Loyalty) Project.Work as a Project Manage Huqqa Mobile App & CRM(Loyalty) Project.As a Senior CRM Consultant, Manage and execute CRM system project on PROTEL and Sub-Accounts. As a consultant, Understand and analyzing new process and needs for determining scope of projects. Designing and customizing the CRM system in order to meet the requirements, constraints of projects and needs of the business units. Organizing and executing CRM processes and to be a contact point between the business units and developers from the beginning to the end of projects/processes. Providing required documentation for current and new process.Development new processes for new requirements and Improve current business processes.Provide consultancy service with CRM approach for CRM team of Protel. Show less

As a Senior CRM Consultant, Manage and execute new CRM system project. As a consultant, Understand and analyzing existing process and needs for determining scope of projects. Designing and customizing the CRM system in order to meet the requirements, constraints of projects and needs of the business units. Organizing and executing CRM processes and to be a contact point between the business units and developers from the beginning to the end of projects/processes. Providing required… Show more As a Senior CRM Consultant, Manage and execute new CRM system project. As a consultant, Understand and analyzing existing process and needs for determining scope of projects. Designing and customizing the CRM system in order to meet the requirements, constraints of projects and needs of the business units. Organizing and executing CRM processes and to be a contact point between the business units and developers from the beginning to the end of projects/processes. Providing required documentation for current and new process.Development new processes for new requirements and Improve current business processes.Provide consultancy service with CRM approach for CRM team of Protel.Work as a Project manager on SimpraSuite POS product Development Project.Work as a Project Manager, Execute and manage Starbucks Mobile App Project, Nero Mobile App Project, Simit Sarayı Mobile App Project. Show less

Understand and analyzing customer’s existing process and needs for determining scope of projects. Designing and customizing the CRM system in order to meet the requirements, constraints of projects and needs of the customer. Organizing and executing projects according to PMI standards and to be a contact point between the customer and developers from the beginning to the end of projects. Providing required documentation for projects.Understand customer experience and market situation for… Show more Understand and analyzing customer’s existing process and needs for determining scope of projects. Designing and customizing the CRM system in order to meet the requirements, constraints of projects and needs of the customer. Organizing and executing projects according to PMI standards and to be a contact point between the customer and developers from the beginning to the end of projects. Providing required documentation for projects.Understand customer experience and market situation for the customer and meet customer with innovation and trend's of global market. While providing innovative and most optimum solutions, consider constraints of project, client's local and global market according to customer needs. Show less

Analizing customer’s existing process and needs for determining scope of projects. Designing and customizing the CRM system in order to meet the requirements, constraints of projects and needs of the customer. Organizing and executing projects according to PMI standards and to be a contact point between the customer and developers from the beginning to the end of projects. Providing required documentation for projects.

Providing specific CRM solutions for telecommunications company. Take a part in the project team as a project engineer. Planning project schedule, monitoring progress of the tasks and projects. Auditing the project quality requirements in order to meet customer needs.

Organizing and executing projects from the beginning to the end, especially TEYDEB TÜBİTAK projects, which are supported by TÜBİTAK. Application of these projects, project management of projects, coordination of auditor visits, preparation of the technical and financial term reports, preparation of the final project reports. Besides as an intercorporate business development, managed installation of SAP Project Management Tool, orginized, executed and controlled process of installation.