James Atinda Email & Phone Number

Nairobi County, Kenya

Nairobi

Installing and configuring computer networks and systemsIdentifying and solving problems with computer networks and systemsConsulting with clients to specify system requirements and design solutionsBudgeting for equipment and assembly costsAssembling new systemsManaging user accounts, access rights, and security settingsEnsuring the availability of network resources and servicesInstalling and configuring network hardware, such as routers and switchesMonitoring system performance and security logsTraining users on new hardware and softwareResearching and recommending new IT technologies

Nairobi, Kenya

Nairobi, Kenya

Worked with Business Users to gather business and technical requirements and to define specifications; prepare documentation describing what needs to be done and how it is to be done.Resourced allocation and risk management.Performed various types of testing cycles such as System Testing and Quality Assurance Testing to ensure quality.Tracked and communicated project status, issues, risks, and decisions to senior management.Reviewed, revised, and developed integrated project life cycle methodology Abreast with the use of Odoo ERP & CRM & Office 365Increased CCTV /Solar/Power Backup and Access control Systems Sales by 15.4% per quarter averagely to B2B and B2C Preparation of tender/RFQ proposal submission process for formatting, completeness, consistency,and compliance

Nairobi, Kenya

Created and maintained a comprehensive list of all Office 365 tenants, including email addresses, domains, and administrators.Managed the migration of over 80 users from on-premises Exchange to Office 365 using Power Shell scriptsProvided business-clients with efficient support - Responded to phone calls, emails, and in-person requests.Installed software, configured and tested organisation PC's, analyzed functionality of peripheral appendages.Worked closely and effectively with vendors to replace/repair defective hardware and software.Ran routine IP phone troubleshooting and configuration.Collected information through client phone calls to identify and report product problems.Conduct numerous installs of company's secure product on organisation hardware and configure their network setup to work with the VPN.Fully supported a wide range of IT products such as MS office suite software, personal productivity software, and network access and system utilities.

Nairobi, Kenya

Maintenance of telecommunications base station power equipment (Orange)Design of green energy power systems including wind power,solar and battery banksInstallation of microwave links( SDH and PDH links)Maintenance of Security/ Intruder detection systems and Alarm systemsManaged WiFi Supporting the IP telephony infrastructure. Data Center Infrastructure Support(UPS systems, fire detection and suppression systems, CCTVs, AVRs, , structured cabling and Battery banks)LAN and WAN support( More than 50 nodes and 800 users)Installation and maintenance of power back up solutions( UPS systems,AVRs, Inverters and Battery banks)Installation of Wireless networks( Managed WiFi)Network infrastructure SupportNetwork administration and MonitoringRepair and installation of servers(IBM, DELL and HP servers) and storage Systems(EMC VNX 7500, IBM DS 4500,4800 and Oracle Exadata)

Nairobi, Kenya

Transcribing FGD and IDI’s audio filesIDI’s &Focus Group Discussion ModerationSupervisionBudgetingComputer Assisted Telephone InterviewerMedia MonitoringReport Writing for various clients & projects asassigned.