Atinder Pal Singh Email and Phone Number

Set operating goals and objectives• assess staffing requirements and recruit staff when needed• train and coach staff• prepare and implement standard operating procedures• manage staff performance in accordance with established standards and procedures• ensure staff know and adhere to established codes of practice• organize and monitor staff schedules• maintain employee records• co-ordinate restaurant operations during each shift• monitor adherence to health, safety and hygiene standards in kitchen and restaurant• keep records of health and safety practices• ensure compliance with restaurant security procedures• ensure alcohol regulations are adhered to• interact with customers• advise customers on food and beverage choices• oversee preparation of food and beverage items• ensure adherence to set recipes• ensure quality of food and beverage presentation• observe size of food portions and preparation quantities to minimize waste• interact with customers to ensure all inquiries and complaints are handled promptly• plan and co-ordinate menus• analyze food and beverage costs and assign menu prices• total restaurant receipts and reconcile with sales• ensure cash management procedures are completed accurately• set and monitor budgets• analyze budget variances and take corrective actions• establish and implement financial controls• implement and oversee cost cutting measures• plan and monitor restaurant sales and revenue• organize and supervise marketing and promotional activities• maintain business records• prepare and analyze management reports• determine and execute operating improvements• check and order supplies of non-food items• identify and estimate food and beverage • check quality of deliveries and documentation• ensure correct storage of supplies• arrange for maintenance and repairs of equipment and services• identify and evaluate competitors• Keep current with trends in the restaurant industry.

1. Been into London for Company training from Nando’s Restaurants.2. Brand Marketing/Promotions &Sales techniques for better growth of store.3. New Store opening experience got from Nando’s (Punjabi Bagh & Mall of India) & KFC (Mohali 3B2 & KFC Kharar).4. Team Handling of 60-70 people.5. Training to newly joined team & their file management6. P&L working/preparation.7. Yearly Budget (Sales) preparation & analyztaion.8. Software Micros handled.9. Handled various audits- Labour, Health & Hygiene, and Financial & Stock in store level.10. Vendor & Ordering Management.11. People Management with low attrition rate.12. Labour Managements13. Rota Management on hourly or weekly basis.14. Store figures or any other Data Presentation @ corporate Meetings with relevant workings.15. Customer Interaction & retaining them for long.16. Food quality checks & testing.

• Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met.• Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.• Assists Restaurant Manager in recruiting, interviewing, and hiring team members• Conducts performance appraisals, takes disciplinary action, motivates and trains• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program• Ensures food quality and 100% customer satisfaction• Ensures complete and timely execution of corporate & local marketing plans• Has authority to hire and fire (or participate in those decisions)• Champions recognition and motivation efforts

• Taught new crew workers their responsibilities• Motivated and encouraged restaurant crew during stressful work times• Resolved conflicts and concerns between crew workers and with customers• Effectively leads the restaurant during a shift to ensure that excellent restaurant operations are consistently achieved • Lead each shift by delegating duties, assigning specific tasks and ensuring team members are prepared for each day • Responsible for the training and development of team members• Contributes to a team environment by recognizing and reinforcing individual and team accomplishments• Follow inventory control procedures and guidelines.• Maintain cleanliness and organization throughout the restaurant and ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas • Work as a team to prepare restaurant for each shift • Ability to manage time effectively while meeting all job responsibilities • Maintains a positive work environment for team members and guests during each shift• Greet guest to make them feel welcome and comfortable.• Check food quality and food temperatures throughout the day to maintain company and HACCP rules and regulations • Follow sanitation and safety procedures including knife handling and kitchen equipment• Maintains regular and consistent attendance and punctuality