Atiqur Khan, Cpim, Cltd, Cclp Email and Phone Number

• Responsible for offshore Supply Chain Import from Asia and the US• RFQ, Bids, negotiations, awards and manage SLA of Transpacific Ocean Imports• Control of Inventory Flow & Financials from suppliers to Distribution Centers• Logistics cost savings strategies saved over 5 MM.• Management of overall logistics operations exceeding SLA.

Management of inbound ocean, air and customs procurement to US and Canada.Responsible for annual spend of > 100 MM.Responsible for all steamship lines contracts (RFP, award, implementation, SLA)Create/manage all SOPManage Vendor performance metrics and corrective actions

• Led a team of 5 logistics professionals at IMCD Canada and US Food to manage all logistical activities in the US and Canada to achieve significant cost savings (over 5 MM) through strategic transportation evaluations and 3PL warehouse selections.• Implemented new programs resulting in streamlined logistics operations and improved efficiency.• Project Manager for TMS Implementation.• Managed inventory performance for number of assigned categories• Managed inventory performance for number of assigned categories• Achieved over 97% SLA for Transportation, 3PL warehouse, Customs and Inventory performance • Developed and implemented training programs to enhance team performance and foster a culture of continuous improvement.

• Successfully managed global sea freight transportation for Dow Corning• Lead Global RFQ team as part of Tender Management for clients with spend over 10M• Lead Shared Ocean Service product of top ten UTi clients.• Spearheaded negotiations with large ocean carriers directly, agreed on competitive terms, elevated levels of profitability.

• Managed 15 customer service representatives, dispatch, and administrative personnel in a 24/7-call center.• Achieved 98.9% on-time performance level, which exceeded SLAs, within a $7M million budget constraint.• Oversaw nationwide training and installation of POS debit machines. Attained a 96% success rate.• Managed nationwide reverse logistics process for clients (Dell, HP, Avaya, Cisco, GE, NetApp, FDMS) with 98.9% on-time performance and overall 99.5% service accuracy, including credit processing.• Increased annual employee satisfaction levels by 10% with coaching, teambuilding, and open communication.• Led weekly customer relations management (CRM) meetings with Dell and HP.• Improved mission critical delivery performance by 2% (highest-rated operations center in North America).