Senior Program Manager
CurrentLed a team of committed IT professionals responsible for all corporate systems, including applications, data center, servers and storageCompleted a current state assessment; authored the firm’s IT strategy and project roadmap.Implemented changes resulting considerable savings in operating expense for the company.Monitored processes and procedures, making sure that they met all compliance regulations.Recommended operational improvements based on tracking and analysis.Conducted interviews with key business users to collect information on business processes and user requirements.Studied current processes and offered recommendations for improvement.Performed competitor bench marking analysis and identified savings opportunities and potential product enhancements.Identified process inefficiencies through gap analysis.