Atish Narayan Email & Phone Number

Auckland, New Zealand

Data MigrationDiscovery, validation and cleansing of data via data validation scripts, point of contact and dedicated system support, incident resolution, troubleshooting and ‘workaround’ solutionsSQL DB UpgradeDelivery of business case, key business requirements and system impacts for upgrading back-end database of council’s rating systemSystem DECOMMISSIONDiscovery and decommissioning project proposal around multiple systems that integrates into the rating systemBylaw(s) Interpretation of council bylaws into functional solutions through comprehensive requirements gathering for five regions of Auckland Council. Facilitation, consensus and sign-offs. User acceptance testing, test plans, test results, issues registers, planning and change management process through to implementation, handover and monitoring. Vendor relationship management.Auckland RatesSystem enhancements, liaison with offshore Australian vendors (inforxtreme) for successful delivery and implementation of change resolution(s). Preparation of detailed requirements, functional and technical specifications documents. Delivery of knowledge documents, test cases and test scenarios for systematic user acceptance testing.

Suva, Fiji

EasyPAY Processing of government salary files (elimination of overdrawn accounts). Conducted detailed study of government salary file process, documented the proposed solution and communicated this to the vendor.SMS OTPManaged UAT and change process for additional feature of “one-time-password” introduced for the security of internet banking customers.POS Inter-ChangeWorked in a cross functional team of experts from ANZ and Westpac to enable point of sale transactions between various banks as per directive from Reserve Bank of Fiji. Testing included various electronic channels such as ATM, Internet Banking and Phone Banking.Retail Internet BankingMade banking services such as online balance, fund transfer, loan repayment and credit card repayment transactions available to the customers over the internet through collaboration with multiple vendors from India (YCS & NARADA) and Australia (Rubik) to facilitate thisInterpreted loans and deposits module from core banking system to offer customers the ability to manage their loans and deposit type accounts online.Wireless Point of PayClosely worked with offshore YCS India vendors to facilitate wireless POS transactions through comprehensive functional requirements and UAT.Phone BankingDelivered requirements for additional functionalities for online phone banking features to enable fund transfer, mobile top-up and bill pay transactions.

Suva, Fiji

Registrar of CompaniesRequirements gathering, development of functional specifications for additional system modules, liaison between the development team of Singapore NCS group for successful delivery of the system. UAT, verification of test results against expected output, quality assurance, user training workshops, system launch, post launch review, dedicated system administration support, system handover manual and documentation(s), post implementation review, identify strengths and lessons in order to build better processesMinistry of Women and Social Welfare Involvement with requirements gathering, consultation of batch jobs and system process flow with the Singapore NCS group. UAT, verification of results against test cases, quality assurance, business signoff and consensus for system rollout. Feedback, communication and reporting to project managers, stakeholders and sponsorsMaritime Safety Authority of FijiRequirements facilitation, requirements negotiation, site process flow, site benchmarking, story boards, user mapping and website prototyping using “Joomla!” development toolDepartment of Town and Country PlanningWorked with multiple stakeholders including town and country planning, central board of health and numerous rural local authorities for detailed requirements specification. Liaison between external vendors (The Digital Group, India) to facilitate development work. Process Flow, Use Case Modelling, specification documents, consensus, sign offs, implementation planning and change management. System manuals, training workshops, knowledge documents and system handover to project stakeholders

System Facilitation and MaintenanceRetail Price Data Management and facilitation. Ad -Hoc queries, system troubleshooting, vendor administration, regional price maintenance, new product setup & management, branch and store registration, maintaining data backups, data accuracy and reporting. Co-ordination of accurate system pricing across regional stores through Infinity systems, monitor existing data and systems in order to analyse new requirements as required.