Atiya Khan Email and Phone Number
I possess valuable skills and experience in a variety of sectors, making me a versatile and adaptable professional. Over the years, I have gained extensive experience in customer service, which has equipped me with the ability to effectively communicate and engage with customers to ensure their satisfaction. My strong interpersonal skills have allowed me to build lasting relationships with people and handle challenging situations with ease.This diverse background has provided me with a well-rounded skill set and the capability to adapt to different work environments and challenges. I am looking for new challenges and seeking new opportunities to grow and develop as an individual and expand my skills.
Hastings Direct
View- Website:
- hastingsdirect.com
- Employees:
- 1816
-
Customer Service RepresentativeHastings Direct Oct 2024 - PresentLeicester, England, United Kingdom -
Insurance Account HandlerIgg Insurance Brokers Jul 2024 - Oct 2024Leicestershire, England, United KingdomKey responsibilities:-Act as the main point of contact for clients, addressing their queries and concerns.-Build and maintain strong relationships with clients to understand their insurance needs.-Provide clients with advice and information about insurance policies, coverage options, and any changes that may affect their coverage.-Prepare and process insurance documentation, including new policies, renewals, and amendments.-Ensure that all client information is accurate and up-to-date in the system.-Handle endorsements, adjustments, cancellations, and renewals of policies in a timely manner.-Obtain and present quotations from insurers to clients.-Negotiate terms and pricing with insurers to ensure the best possible outcome for clients.-Assist clients with understanding the pricing and coverage details of different insurance products.-Provide initial support to clients in the event of a claim.-Ensure that clients are kept informed of the progress of their claims-Maintain accurate records and documentation for audit purposes.-Stay updated on industry regulations and changes in insurance products and policies.-Prepare regular reports for clients and management, detailing policy status, claims history, and other relevant metrics.-Communicate effectively with internal teams, such as underwriters and claims handlers, to ensure seamless service delivery.Skills and Qualifications:-Insurance Knowledge: Strong understanding of insurance products, terminology, and industry practices.-Communication Skills: Excellent verbal and written communication skills to interact with clients and colleagues.-Attention to Detail: High level of accuracy in handling policy documentation and client information.-Problem-Solving: Ability to address client concerns and resolve issues efficiently.-Organisational Skills: Ability to manage multiple clients and tasks simultaneously.-IT Proficiency: Familiarity with insurance software and Microsoft Office applicatio -
Retail AssistantPrimark Mar 2022 - Aug 2024Leicester, England, United Kingdom- Deliver exceptional customer service to customers by advising them and helping them with their shopping.- Maintain high standards on the shop floor, making sure everything is clean and tidy.- Neatly fold and display clothing items.- Help customers with any queries/problems they may have - Providing excellent customer service skills whilst serving on the tills - Cash handing and giving change without any problem.- Working as a team in a fast-paced environment.- Training and helping new colleagues. -
WaitressAfrikana Kitchen Aug 2021 - Mar 2022Leicester, England, United Kingdom -
English TutorSelf-Employed Jan 2021 - Jul 2021Leicester, England, United Kingdom1. Assessing and tailoring lessons to each student's needs.2. **Lesson Planning**: Creating engaging lesson plans and activities.3. **Feedback and Assessment**: Evaluating progress and providing constructive feedback.4. **Curriculum Development**: Designing and adapting curriculum materials.5. **Skill Development**: Teaching grammar, vocabulary, reading, writing, speaking, and listening.6. **Motivation and Support**: Encouraging and supporting students..
Atiya Khan Education Details
-
2.1 (Upper Division) -
Moat Community College
Frequently Asked Questions about Atiya Khan
What company does Atiya Khan work for?
Atiya Khan works for Hastings Direct
What is Atiya Khan's role at the current company?
Atiya Khan's current role is BSc Psychology graduate from the University of Leicester..
What schools did Atiya Khan attend?
Atiya Khan attended University Of Leicester, University Of Leicester, Wyggeston And Queen Elizabeth I College, Moat Community College.
Who are Atiya Khan's colleagues?
Atiya Khan's colleagues are Mariam Issa, Jade Kemp, Hayley Smith-Tarr, Michelle Meaney Fcipd, Kevin Swartwood, Jack Fox, Chloe Challis.
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