Kendra Atkins Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

• Assist RISE! Program Manager with program logistics including student recruitment, field trips, program calendar, lunch orders, etc.
• Visit and observe RISE! classes providing feedback to drive continuous improvement
• Work with Volunteer and Community Engagement Coordinator to recruit, train and communicate with RISE! volunteers
• Promote program growth through the cultivation of new partnerships and the nurturing of existing ones
• Provide 1:1 financial coaching to a small number of clients utilizing COACH model ensuring client confidentiality
• Support Chief Program Officer with data analysis and provide cross-functional program-related administrative support

Houston, Texas, United States

• Deliver RISE! curriculum weekly for approximately 8-10 weeks focusing on financial education and self-esteem to approximately 20-30 girls, showcasing cultural humility
• Utilize Remind Application to communicate with students outside of class for attendance reminders, check-ins, and additional support
• Ensure organizational excellence and the quality of classes by encouraging attendance, actively engaging participants in each lesson, and promptly addressing any problems that arise
• Effectively communicate with diverse populations, including partner schools, program participants, and volunteer guest speakers
• Collect and submit crucial data utilizing Salesforce, including semester surveys and weekly attendance and notes

Humble, Texas, United States

• Originate and close mortgage loans for diverse clientele, including conventional, FHA, VA, USDA and Non-QM loan programs
• Cultivate and maintain strong relationships with real estate professionals to include agents, builders, and financial institutions to generate leads and referrals
• Guide clients through the mortgage application process, providing clear explanations of loan options, terms, and documentation requirements to ensure accurate and timely loan approvals
• Maintain comprehensive knowledge of industry regulations, market trends, and lending products to effectively advise clients and mitigate risk
• Utilize mortgage software and CRM systems to manage client databases, track loan progress, and streamline communication with all parties involved in the transaction

Bloomington, Illinois, United States

• Proactively engaged in sales activities to quote and bind new auto and fire product sales, supporting enterprise growth objectives
• Obtained necessary licensing by successfully completing all applicable exams and background checks required across 40+ states
• Delivered exceptional communication skills, both verbally and in written correspondence, ensuring clarity, professionalism, and empathy, ensuring consistent delivery of results
• Navigated multiple computer applications seamlessly while assisting customers over the phone, maintaining quality records in a fast-paced, collaborative team environment

Paraguay

• Customized and taught eight-hour financial education course in Spanish for 25 individuals ages 15 to 40 consisting of intelligent decision-making, budgeting, and lending
• Adapted 20-hour job skills course including goal setting, resume writing, and interview etiquette for 18 young adults, course taught in Spanish
• Designed and supervised two-week long Summer camp, working with local government to enroll approximately 80 youth ages 4 to 16: including marketing camp, securing funding for materials, and recruiting and managing.
• Worked with three local schools to coordinate and execute courses and activities such as: - Personal Development course - Ethics course - Youth day - Teamwork presentations - Cultural activities - Recycling project.
• Community projects - Trash clean-ups - Community services day in various neighbors - Community assets analysis - Cultural events - Tree planting
• Peace Corps Third Goal Activities: To help promote a better understanding of other peoples on the part of Americans. - Presented at local university about Peace Corps and Paraguay - Presented at former high school to.

Houston, Texas, United States

• Manage social media accounts for two clients including providing marketing strategy, creating content, scheduling posts and analyzing effectiveness

Houston, Texas, United States

• Supported the Program Director with weekly life skills trainings to help 16 vulnerable women develop capacity for sober independent living
• Planned and facilitated business skills workshops to improve vocational skills for program participants
• Tracked program metrics including program enrollment, volunteer hours and attendance

• Collaborated with Development Director and other Beacon staff to plan and execute annual fundraiser exceeding goal by 61% generating over $600,000 for organization
• Prepared government grant securing $60,000 for The Beacon
• Oversaw donor database, Etapestry of over 4,000 accounts and maintains efficient coding and processing of all incoming gifts and reports
• Created and implemented “pledge your birthday” giving program to increase donations
• Designed and sent organization newsletter including program, volunteer and donor updates

Houston, Texas, United States

• Provided administrative support to the CEO and three other executive team members
• As HR Liaison conducted various functions including posting job openings, preliminary candidate screenings, reference checks and enrolling employees in trainings
• Prepared materials for the Board of Directors and committee meetings

• As Lead Event Planner for new Charity Symposium, secured in-kind donations, contacted guests and conducted PowerPoint presentation
• Implemented various branding and marketing efforts such as creating marketing collateral for Charity Symposium and solely managing blog for participant appreciation series
• Processed 100+ orders for products which includes printing invoices, assembling packages and coordinating shipping

Al Johnson Ageny

• Recognized by leaders and peers at Al Johnson State Farm as being the highest performer in inside sales with a range of 80 to 120 customer calls per day
• Organized two events that generated over 100 new customer leads
• Expertly managed the company’s social media accounts
• Utilized Customer Relationship Management System (CRM), Prospector+ to follow up with customers and generate new business

Houston, Texas, United States

• Received 180+ hours of live sales training from the nation’s leading sales program
• Used Customer Relationship Management System (CRM), Salesforce to conduct follow-ups, generate new business and send electronic invoices to clients helping team meet its quota of $3,200
• Sold player slots and sponsorships to and serviced over 600 players throughout charity golf tournament
• Placed 4th out of 150 students in Liberty Mutual Sales Competition using SPIN selling techniques

Bloomington/Normal, Illinois Area

• Responsible for acquiring 6 new customers per week while working independently
• Assisted with customer interactions through in-store promotions and product launches for DirectTV
• Participated in retail marketing and event staffing for fortune 100 companies such as Sam’s Club and Walmart in order to increase their customer service experience
• Managed customer relationships through exceptional communication and follow up

Bloomington/Normal, Illinois Area

• Provide customers with fast and friendly service at the sales counter
• Responsible for opening and closing register containing of $1000+
• Upsell and promote store products to provide best solution for customers with hopes of 100% customer satisfaction
• Managed 30 hours working while pursuing degree

Bachelor'S Degree, Marketing

Activities and Societies: Sales Certificate Certified Non-profit Professional CredentialProgram for Excellence in Selling • Academic.

Bachelor'S Degree, Marketing, Completed 63 Credit Hours, 3.56 Gpa

Activities and Societies: Toastmaster's International (Prairie View A&M's Voices of Distinction) Vice President in Education • Chartered.

Education record

Spanish I Financial Accounting

High School Diploma

Activities and Societies: Future Business Leaders of America