Nathan Atkins Email & Phone Number

Wayzata, Minnesota, United States

Coon Rapids, Minnesota, United States

Minneapolis, Minnesota

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

Employed as the Service Coordinator, with direct report to Service Manager. Responsible for the coordination of installations, Preventative Maintenance Programs, and incoming customer service requests. Daily oversight of service technician and subcontractor installation schedules, pertaining to various material handling and safety equipment. Interacted with individual customers and equipment suppliers to ensure product quality and operational expectations. Ensured all projects were completed within specified budget allowances and timelines.-Involved in Rite-Hite’s Arthur K. White Award for 2009 and 2011-Point person for vendor warranty relations and service processing-Responsible for bi-weekly internal progress reports-Created real-time scheduling interface for members of Service Department-Implemented use of smart phone technologies to assist field technicians-Initiated shared calendar opportunities to make day-to-day planning more transparent-Heavily involved with inter-departmental correspondence-Maintained 45% Preventative Maintenance profit from 2007 to present-Knowledge of electrical, structural, and safety requirements for multiple customers/contractors-Oversaw 12 technicians and 8 subcontractor affiliates

Served as interim service manager from July, 2014 until March, 2015 when promoted to Service Manager position. Conducted monthly service meetings for entire department. Met with and interviewed candidates for future service operations position. Created performance improvement plan for service coordinator. Ensured all projects were completed within specified budget allowances and timelines. Involved in Rite-Hite’s Arthur K. White Award for 2009 and 2011Point person for vendor warranty relations and service processingResponsible for bi-weekly internal progress reports Created real-time scheduling interface for members of Service DepartmentImplemented use of smart phone technologies to assist field techniciansInitiated shared calendar opportunities to make day-to-day planning more transparentHeavily involved with inter-departmental correspondenceMaintained 45% Preventative Maintenance profit from 2007 to presentKnowledge of electrical, structural, and safety requirements for multiple customers/contractorsSupervision of 12 technicians, 8 subcontractor affiliates, and 1 service coordinator

• Specialized in small additions, both rough and finish carpentry, flooring, drywall, electrical, and plumbing work• Gained knowledge in electrical codes and specifications necessary for residential construction• Regularly interacted and responded to homeowners regarding their requests and needs necessary to successfully complete all projects

• Emphasis on estimating millwork, windows, and exterior doors for residential homes • Created bid proposals from blueprints, worked with customer service, and handled individual requests from various homebuilders to ensure project completeness and success.

Certified Professional Project Manager, Project Management

Completed a 6-week course in project management. During this course I learned and because proficient in: Leadership and management roles.

Ba, Architecture