* Established vision, strategy, and roadmap to propel active user base from thousands to millions* Architected digital wallet ecosystem strategy and customer journey that securely enables billions of dollars in payments annually* Orchestrated strategic initiatives that scaled key performance metrics 100x* Led cross-functional initiatives spanning Engineering, Design, and Business teams to extend platform capabilities enabling new strategic partner integrations* Structured technical solutions balancing scalability, security, and user experience for mission-critical payment features* Guided engineering teams through complex payment integration challenges while maintaining PCI compliance* Built consensus across VP-level stakeholders for strategic platform investments* Transformed product planning through data-driven insights, reducing engineering overhead by ~15%

* Reduced time to market by 55% through product design and documentation* Established and managed developer user experience (DX) and integration program* Owned and drove vision for Android and iOS mobile SDK products* Designed and developed internal support products* Led initiatives to enhance and define team culture and core values* Developed technical user stories for value driven enhancements and features* Facilitated and enhanced team scrum ceremonies leading to higher team engagement* Culturally led team through acquisition with zero resignations* Managed customer and strategic partner relation* Served as subject matter expert for business development and technical consultation

Customized weather forecast for your next big bike ride with a suggestion of what to wear. Suffer less, ride more.

*Managed successful launch of new pricing model for industry-leading SaaS product which set the pace for a 46% increase in revenue.*Awarded "Rookie of the Quarter" for communicating all stakeholder perspectives and coordinating efforts between teams which led to the smoothest major release in company history.*Developed user stories to align and clarify requirements across design, product, and engineering teams that reduced roadblocks and improved user experience.*Introduced new project management process, tools and techniques to establish best practices across organization.

• Grew $24K/year account to $1M/year through product development, strategic management, and campaign success.• Designed strategy for lead generation products and increased conversion rate by 117% through iterative product lifecycle.• Defined product vision for proprietary SaaS based campaign management platform and professional services.• Created and prioritized user stories used by design, development, and marketing teams.• Co-directed operations and helped grow start-up from a team of five to a full service digital agency listed in Inc. 5000's Fastest Growing Companies.• Identified user groups and use cases to translate needs into product features.• Managed agency’s largest and most complex projects responsible for ~28% of total revenue.• Became an "inner-circle" advisor and trusted business consultant to a team of executives from a Fortune 500 company.• Increased profitability of projects by 11% on average through design and implementation of new marketing tactics, internal processes and best practices. • Led cross functional team to drive product, strategy, design, development, marketing, advertising, and social media.• Collaborated with finance, legal, business development, marketing, and product teams to model cost, pricing, and projected sales of new products.• Functioned as systems architect for company-wide migration to Jira while establishing new workflows, automation, and integrations.• Laid groundwork to transform business operations by activating tenants of the agile methodology.• Utilized conversion optimization tests and heat maps to increase revenue, decrease cost per acquisition, and improve UX.• Directed digital marketing strategy for high value accounts.

• Managed the marketing and communication logistics for 200+ attendees, 30 presenters, and 9 sponsors across 4 facilities for annual industry conference. • Collaborated with the Executive Director in development of new member services and a new website. • Provided ongoing customer support to members.• Assisted in strategic plan for membership benefits.

• Designed, launched and managed a new product line which became profitable after 8 months with an 80% increase in profits over the next two years. • Developed new relationships with clients, vendors, and strategic partners. • Supervised and trained crews of up to 5 installers. • Created and implemented multiple successful training workshops for facilitators and educators.

• Managed, maintained, and operated a ropes challenge course. • Supervised, trained, and hired over 35 staff. • Updated risk management plan to reflect newly identified risks and technologies. • Redesigned the camp’s website and migrated the site to a new host cutting costs nearly in half.• Oversaw the challenge program accreditation for the American Camp Association twice.

• Consulted e-commerce start-up on strategic planning, business development, marketing, and information technology.• Helped redevelop the business plan and designed presentations to potential investors.• Created, proposed, and implemented marketing plan.

Co-op, Computer Telephony Integration Vendor Services (CTI). Provided ongoing integrated systems support and testing for 3rd party vendor CTI products. Assisted in presenting various product demonstrations to external customers. Installed and maintained network of 6 Windows NT servers, 5 workstations, e-mail server, web server, and 2 DMS-100 switches. Co-op, Equal Access Services. Developed, tested, and implemented software services and translations for the DMS-100 telephone switch, allowing customers to choose their long distance carrier per call (Equal Access).