Andrew Knight Email & Phone Number

I am an accomplished Account Manager at Webconnex, a leading provider of ticketing software for businesses. In this role, I oversee the management of the company's largest accounts accounting for 10% of total revenue. Working closely with clients to troubleshoot technical issues, devise revenue and ticket sales strategies, and ensure contract renewal, upsells, and customer retention. Additionally, I contribute to the product team by conducting quality control testing, writing informative help articles, and conducting customer interviews to shape the product roadmap.Previously, I held impactful positions that expanded my skill set and sharpened my ability to manage people, resources, and relationships. As the Campus Ops Director and Asst to the Global Facilities Director at Bayside Church, I managed for 7 church campuses and 40+ employees. I assisted in planning and coordinating construction projects, managed relationships with vendors, and executed events for more than 30,000 attendees. Subsequently, as a Senior Project Manager at D&D Windows, I oversaw a portfolio of projects worth over $15M, collaborating with multiple project teams, reviewing plans, and serving as the primary liaison with general contractors.Throughout my career, I have cultivated a unique perspective by working across diverse industries, enabling me to approach challenges with a customer-focused mindset. My expertise lies in leveraging resources efficiently to achieve optimal outcomes. I excel in aligning tasks with available resources, streamlining processes, and optimizing workflows to deliver exceptional results.I am drawn to the fast-paced and ever-evolving nature of the tech industry and believe my skill set is well-suited to contribute to the successful rollout of new product features.In addition to my hands-on experience, I hold a Google Certificate in Project Management, which has equipped me with a comprehensive understanding of industry best practices and methodologies.

Listed skills include Leadership, Event Planning, Time Management, Microsoft Office, and 1 others.

• 

  University Of California, Davis

  Civil Engineering