Alexandre Teixeira Lourenco Email and Phone Number
I’m an experienced professional on marketing, product management, project management, business process outsourcing, fintech and strategy. Leading teams for more than 20 years, I am also a recognized teacher in portuguese universities and a start-up founder and mentor. Professionally I feel motivated for challenging projects, with high autonomy, clear and specific objectives, leading an innovative and experienced team.
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Business Partnerships ConsultantAgeas Portugal Grupo Jun 2021 - PresentPortugalNew Business Partnerships Ecosystem PMO. Consultant for new B2B2C and B2B2B partnerships. -
Partner & Head Of Finance And New BusinessFive Stars Consulting May 2021 - PresentLisboa -
Partner & Head Of FinanceFive Stars Consulting May 2018 - Apr 2021Lisbon, Portugal
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Guest Lecturer In Católica-Lisbon, Lecturing At The Program For ExecutivesUniversidade Católica Portuguesa Feb 2012 - Jun 2021Lisboa E Região, PortugalLecturer in the Advanced Program for executives in Marketing and Sales Management Program, either in open enrollment programs, either in intra-companies programs. Creation and teaching of Product Portfolio Management discipline. -
Assistant Director Of Strategy And B2B Business DevelopmentAltice Portugal Mar 2020 - Apr 2021Lisboa, PortugalIn this role I am responsible to propose new approaches to national and international markets, finding new ways to deliver value to B2B customers. -
Director Of Product & Support BpoAltice Portugal Oct 2018 - Feb 2020Lisboa E Região, PortugalProduct Management, Business Analytics and Reporting, Training, Continuos Improvement, Quality Control and Operational Improvement, Project Management and Implementation Process, International Business Development and Partnerships Management and Development.
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2Nd Line Director | Head Of B2B Operations SupportAltice Portugal Dec 2016 - Sep 2018LisboaIn this position I'm responsible to manage a team of more than 60 people, with responsabilities on different support areas:- Proposal and Contract Center- PMO for BPO projects- Training, Quality Control and Operational Improvement- Invoicing and other B2B Operations Support Activities- Reporting And Performance Support
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Head Of Bpo Support And Operational QualityAltice Portugal Oct 2015 - Nov 2016Lisboa E Região, PortugalMonitoring quality of service. BPO reporting management. Process design and implementation. Training to operations Management. Management of operational performance models. PMO of new solutions and new customers. Improvement project management.
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Head Of Product Management And Financial ControlAltice Pay Oct 2019 - Apr 2021Lisbon, PortugalIn this role I am responsible to develop and launch new solutions on the market and also control the overall financial KPIs, pricing and costs of the company. I was responsible for the launch of Blink Pay (https://blinkpay.pt/).
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Ceo | Founder | Managing PartnerU-Scoot, Lda. Mar 2013 - Apr 2018Lisboa E Região, Portugalu-scoot is a totally independent project that aims to promote the advantages of using scooters, in order to improve portugal's economic, social and environmental conditions. -
Senior Consultant & Head Of External Customers Bpo ServicesPt Pro May 2009 - Sep 2015LisboaControl of Transversal Enterprise ProjectsPMO on high organizational impact projectsElaboration of proposals for pricingIdentification of major trends of BPO-Business Process Outsourcing -
Head Of New Services Implementation DepartmentPt Pro Jan 2006 - Apr 2009Management and control of several projects of high impact at organizational level, in which I managed the process of change at the level of processes, systems, people, legal issues and facilities. I highlight the responsibility for Spin - Off pt Multimédia (current NOS) - management of the separation process at PT PRO, with the creation of a specific "Shared Services" company.
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Head Of Commercial DepartmentPt Pro Jul 2003 - Dec 2005In this role, I created and managed the company's key commercial processes (eg meetings with clients, additional services, billing services, reporting, KPIs, etc.). I was also responsible for managing and leading the implementation BPO processes.
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Product Management TeacherIpam Oct 2006 - Feb 2011LisbonCreation of the program for the discipline. Adaptation to bologna's process. Training and evaluation of more than 540 students.Conducting qualitative and quantities studies on the Product Management Function. -
Head Of Consumer Segment DepartmentTmn Jan 2000 - Jun 2003Management and control of various products, services, tariffs and loyalty programs. Management of a team of 10 product managers and a customer loyalty area. -
Head Of B2C And B2B Product ManagementTmn-Telecomunicações Móveis Nacionais, Sa Jan 1999 - Dec 1999LisboaManagement of the entire offer of services of the company.
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Product ManagerTmn-Telecomunicações Móveis Nacionais, Sa Nov 1995 - Dec 1998LisboaManagement of prepaid cards (Mimo, Spot, Taco, etc.). Project management of new solutions and services. Management of the competition observatory. Participation as a key note speaker in various international conferences.
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Brand ManagerDiageo 1994 - 1995AzeitãoBrands: José Maria da Fonseca (BSE, João Pires, Periquita, etc.) e Champagne Laurent Perrier -
Product ManagerSibs Apr 1993 - Apr 1994Lisboa E Região, PortugalLauching and Management of “Porta Moedas Multibanco” (1st portuguese eletronic purse) -
Credit AnalystBpi Oct 1992 - Mar 1993LisboaCredit Analyst for the metalomechanical and automotive sector in the former Banco de Fomento e Exterior, later integrated into BPI - Banco Português de Investimento.
Alexandre Teixeira Lourenco Skills
Alexandre Teixeira Lourenco Education Details
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Good With Distinction -
Fintech
Frequently Asked Questions about Alexandre Teixeira Lourenco
What company does Alexandre Teixeira Lourenco work for?
Alexandre Teixeira Lourenco works for Ageas Portugal Grupo
What is Alexandre Teixeira Lourenco's role at the current company?
Alexandre Teixeira Lourenco's current role is Ageas Business Partnerships Consultant | Partner Five Stars Consulting | MsC, MBA, PMP, PMC.
What schools did Alexandre Teixeira Lourenco attend?
Alexandre Teixeira Lourenco attended Universidade Católica Portuguesa, Universidade Catolica Portuguesa, Universidade Católica Portuguesa, Universidade Católica Portuguesa.
What are some of Alexandre Teixeira Lourenco's interests?
Alexandre Teixeira Lourenco has interest in Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Human Rights, Arts And Culture, Health.
What skills is Alexandre Teixeira Lourenco known for?
Alexandre Teixeira Lourenco has skills like Product Management, Marketing, Marketing Strategy, Marketing Management, Business Strategy, Strategy, Services Marketing, Prepaid Cards, Change Management, Telecommunications, Team Leadership, Team Management.
Who are Alexandre Teixeira Lourenco's colleagues?
Alexandre Teixeira Lourenco's colleagues are Rafael Pedreiro, Maria Marçal, Carlos Augusto Sousa Sousa, Daniel Oliveira, Rute Marques Pinheiro, Maria Armanda Duarte, Marlene Pereira.
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