Served as a positive representation of Supplemental Health Care and the payroll team by responding to payroll service phone calls and AskPayroll Ticket System. Assisted over 4000 field talent and 500 Office Employees. While employed under this role I had to research and accurately solve issues pertaining to Field Talent pay, such as processing “one off” pay items/corrections in UltraStaff (Pay/Bill System) and/or Great Plains for talent employed across United StatesPortion of this role also included coaching Field Talent on using the correct form of Timekeeping based on their current assignments and coaching facilities/clients on the use of the ETC (In-House Time Keeping System)Communicated with the Revenue Producer about changes with State Payroll Laws/Requirement, Company Payroll Policies, and Client Billing rules. Occasionally processed field talent Advance sent in by Revenue Team based on Company Policies. My scope was also broaden when I got trained on performing the weekly payroll closing batches along side auditing and uploading weekly ACH files in the Bank for next day deposits. Along side the duties above I was also made part of successfully integrating an off-shore payroll team into the current payroll environment to assist with payroll processing due to the growth of the company. Started of with just training and worked my way to full control and supervision of the off-shore team, which included 1:1's, private coaching sessions and disciplinary actions. Working with the off-shore team also provided me with the necessary skills and attributes that I use in my current role as a Payroll Supervisor that supervises an On-Shore team and an Off-Shore team.

• Review and process timecards in the pay/bill system using the payroll team online dashboard• Process additional pay items using the TRM (Online Temp Employee Database) assignment sheet• Pay Meals and Lodging according to assignment sheet, and approved MLA contract• Download and enter VMS (Vendor Management Systems) detail (if applicable)• Text Nurses to request timesheets if not received by noon on Monday• Reach out to facilities/clients for timesheet approval• Audit the weekly Payroll before sending it to be batched• Accurately set-up new hire information in Microsoft Dynamics Great Plains, including Federal/State/Local taxes and direct deposit information• Process adjustments in the pay/bill system for Nurse Pay and also client billing• Audit payroll entries for accuracy and adherence to federal, state and Company policies• Help to create an environment of high morale, motivation and teamwork

• Prepared and processed payroll in accordance with FSLA regulations for over 150 employees across 10 locations statewide using the WePay Online payroll processing software on a Bi-Weekly basis• Reviewed Bi-Weekly payroll reports for accuracy and adjusted the general ledgers as necessary• Clearly communicated company policies and changes in policies with all employees and confirmed that they were beingenforced and executed properly• Maintained all employee personal information with accuracy and confidentiality, as well as being compliant with any new hires,terminations, and personal information changes in the payroll system and communicated with employees about any complainsabout pay check or work environment that they may have had• Handled all HR related mail and avoided legal challenged by complying with legal regulations• Recorded assets, liabilities, and revenue using QuickBooks Online all in accordance with GAAP and balancing the generalledger by running a trial balance report and well as reconciling entries• Maintained subsidiary accounts by verifying, allocating, and posting transactions, as well as updating general ledger bytransferring subsidiary account summaries• Analyze the growth of different locations by preparing a profit and loss statement and as well as the cash flow statement foreach location respectively• Maintained historical records by filing documents in chronological order