Armando Toossi Email & Phone Number

Ontario, Canada

Canada

• Lead client engagements, specializing in mapping clients' business processes using BPMN to understand the current state and identify areas for improvement.• Collaborate closely with clients to develop solution prototypes based on identified needs, facilitating multiple presentations and iterations to finalize the design.• Work collaboratively with cross-functional teams and clients to develop comprehensive solution architectures and implementation plans, ensuring alignment with client objectives and budget constraints.• Provide technical guidance and mentorship to junior team members, fostering their professional growth and enhancing team performance.• Serve as a trusted advisor to clients, building strong relationships and fostering collaboration to drive successful project outcomes.• Contribute to business development activities, identifying opportunities, developing proposals, and delivering compelling client presentations.

Ontario, Canada

• Collaborated closely with sales, engineering, and product management teams to understand customer requirements and develop customized solutions tailored to their specific needs.• Conducted product demonstrations, presentations, and technical discussions with customers to showcase the value proposition of our solutions and address any technical concerns or requirements.• Provided pre-sales technical support and assistance to sales teams, ensuring accurate solution design, proposal preparation, and alignment with customer expectations.• Acted as a technical liaison between customers and internal teams, facilitating smooth implementation and post-sales support processes to ensure customer satisfaction and long-term success.• Developed and maintained a deep understanding of the company's product offerings, industry trends, and competitive landscape to effectively position our solutions and address customer needs.

Ontario, Canada

• As the primary salesperson, collaborated with sales and engineering teams to develop customized solutions, ensuring precise solution design and effective proposal preparation for successful customer engagements.• Achieved personal sales targets by over 130%, exceeding company expectations.• Developed and executed strategic sales plans, fostering a culture of excellence in customer service.• Collaborated with management to develop sales strategies and promotional campaigns, ensuring alignment with company objectives.

Brampton, Ontario, Canada

• Orchestrated comprehensive training programs for the TPP offering, leading to the store achieving the number 1 national ranking in sales consistently.• Personally achieved top 10% ranking for service and warranty sales rates consistently throughout tenure.• Developed and executed sales strategies to drive revenue growth and surpass targets.• Provided training and coaching to sales team members to enhance product knowledge and sales skills.• Implemented effective merchandising strategies to optimize product visibility and increase sales.• Monitored sales performance metrics and implemented corrective actions to improve results.• Collaborated with management to develop and execute promotional campaigns to drive sales.• Resolved customer complaints and inquiries to ensure high levels of customer satisfaction.

Business Administration - Advanced Diploma, Marketing

Master Of Business Administration - Mba, Big Data And Business Intelligence

Computer And Information Sciences, General