Marko Jovanovic Email & Phone Number

Serbia

•Designed a detailed business plan to present to potential investors.•Raised initial funding for Resoursify, to help with starting costs.•Designed sales and presentation material, to help acquire initial clients.•Built and automated internal hiring systems that work at scale (over 500 applications at each hiring wave).•Built internal systems to help with both client and existing employee management.•Helped Resoursify clients in various industries improve their systems and operations.

•In charge of sales recruiting, monitoring and performance.•Helped with marketing and lead generation.•Built internal call center from scratch, including custom software.•Built customer satisfaction team, to elevate customer experience and retention.

Walnut Creek, California

•Helped scale the operations team from 3 members to 40+.•Incorporated a series of operating procedures in a short period of time in order to keep up with rapid growth.•Directly oversaw proposals, surveys, financing, installation, activation, and monitoring of solar systems.•Closely worked with permitting, design, and software development departments.•Helped build custom software tools, including a CRM and a proposal application.

United States

•Handled data processing and document preparation in order to support the sales team.