It Support Technician
Institute Of Technology And Skill Development
Chitral District, Khyber Pakhtunkhwa, Pakistan
"Empowering Excellence, One Tech Challenge at a Time: Your Trusted IT Support Specialist."-Ensure that the Network Information Systems applications, such as Internet Access, Web, Electronic Mail, and Network File and Print Services, are properly planned, installed, configured, operated, and maintained.-Keep an eye on the performance of specific technical solutions, including the installation of servers and configuration of hardware components and devices for routine repairs.-Regularly monitor file server traffic, usage, and performance.-Monitor systems, databases, and applications, including Telephony, audio, and video conference systems.-Troubleshoot and monitor network performance issues.-Keep technical and user documentation up-to-date.-Manage authorized access to shared network resources and files, including granting and revoking access as needed.-Participate in ongoing performance tuning, hardware upgrades, and resource optimization as needed. Configure CPU, memory, and disk partitions as required.-Create, modify, and delete user accounts as authorized.-Participate in regular security monitoring to detect potential intrusions.-Assist in recovering and repairing hardware or software failures.-Apply operating system patches and upgrades regularly, and update administrative tools and utilities.-Maintain operational procedures, configuration documentation, and other necessary documentation.-Upgrade and configure system software.