Resolution of software bugs within SAP Service and Asset Manager.Customer Incident Management: Diagnose and troubleshoot complex customer issues, providing in-depth analysis and effective solutions. Ensure timely and professional responses to customer inquiries.Collaborative Teamwork: Collaborate closely with international colleagues, including Customer Success Partners and MDK Developers, to deliver comprehensive support and solutions.Customization Support: Assist customers in tailoring and customizing the platform to meet their unique business needs, ensuring a seamless user experience.

SAP Service & Asset Manager

The Vocational Training is the rotational internship program of SAP. I have been assigned to different projects throughout this internship:Mobile Software Developer Intern (Sep 2021 - Apr 2022)Building a Fiori application in SAPUI5,Building an iOS application for collecting information about activities from developersJava Developer Intern (Feb 2021 - Aug 2021)Integrated Business Planing - Central Test Automation TeamRefining and enhancing the known failure causes of the test automates in JenkinsExtracting and persisting the test results using Java and ABAPConsultant Trainee for Supply Chain Management (Jan 2020 - Jan 2021)Knowledge management, Optimizing the adoption, use and added value of the already existing communities within supply chain management. Creating new notes and customer demos.

Billing and invoicing, reporting, order processing