Manage the team of Customer Supply Representatives for strategic customer.Combination of the Account Service Manager and CSC Team Manager role.

Develop and maintain a good working relationship with key customers' supply chain andlogistics managers.Optimize sales through analyzing consumptions from consignment warehouses: identify highdemand/ critical material types, coordinate the split of on hand material stocks betweencustomer locations.Review the global allocation plan and identify risks, opportunities.Coordinate planning and production based on customer needs on wafer level.Coordinate allocation swaps… Show more Develop and maintain a good working relationship with key customers' supply chain andlogistics managers.Optimize sales through analyzing consumptions from consignment warehouses: identify highdemand/ critical material types, coordinate the split of on hand material stocks betweencustomer locations.Review the global allocation plan and identify risks, opportunities.Coordinate planning and production based on customer needs on wafer level.Coordinate allocation swaps between customer sites to follow demand fluctuation.Assist global sales and marketing in new project implementation and product change relatedactivities. Show less

Develop and maintain a good working relationship with customer sites raw material plannersConsignment warehouse management: ensuring safety stocks, stock reconciliation, EDI relatedworkflow processing (goods receipt, consumption, inventory report).Mismatch review / allocation handling (site level): first point of escalation, review allocationplans with the customer's raw material planner, identify risks communicate and solve shortagesthrough internal escalation (planning… Show more Develop and maintain a good working relationship with customer sites raw material plannersConsignment warehouse management: ensuring safety stocks, stock reconciliation, EDI relatedworkflow processing (goods receipt, consumption, inventory report).Mismatch review / allocation handling (site level): first point of escalation, review allocationplans with the customer's raw material planner, identify risks communicate and solve shortagesthrough internal escalation (planning, business group managers).Finance champion: key interface between single billing entity, credit control team and customersupply team. Supervise manual billings, return orders, overdue goods receipts. Train newcomerson the above mentioned financial activities plus pricing. Collect sales exempt certificates fromUS based customer sites.Customer masterdata maintenance improvement project: collect pain points from CSR's,present it to the master data maintenance team and IT. Propose alternative solutions forinefficient processes and test them. Create a manual for CSR's on how to set up / modify themaster data of customer sites. Coordinate the mass-update of customer sites to eliminatemismatches between CMD tool and SAP. Show less