Asa Attocknie Email & Phone Number

Oklahoma, United States

Provides technical guidance to, and works with, functional specialists and other programmers and functional system users in their formulation of requirements that will eventually result in modifications to existing systems. Designs, adapts and/or implements activities with the supported systems environment to include IBC Mainframe and Windows/Unix.

Oklahoma, United States

Ensuring Help Desk tracking and asset information is accurate. Ensuring organized data closets when adding or removing patch cabling. Supporting telecommunications systems configurations related to Moves, Adds, and Changes. Diagnosing and resolving problems in response to customer reported incidents. Investigating and recommending purchase of tools and.

Medicine Park, Oklahoma, United States

Develop and implement company policy/guidelines, sourcing and procurement activities in support of key business objectives and operational plans for purchasing, vendor/supplier management, inventory and replenishment. Perform all procurement and contracting activities to include: pre-qualification, negotiation and preparation of contracts, request.

Fairfield, California, United States

Troubleshoot several different types of connectivity setup, email, and various Internet related issues to determine the source of the problem and resolve it. Connect systems to local LAN and run LAN lines as needed. Check systems and perform first line diagnostics on customer work stations and phones from the device back to the switch. Provide support for.

Provided instructions to teachers and support staff in the usages of software training as related to their daily work performances. I developed a series of classes including lesson plans for training sessions. I continuously provided on-going training and support of the administrative automation software (Power School) to all staff and parents of the.

Brooks, California, United States

Provided excellent customer service within the Contact Center. 1st Level telephone and other media contact support. Strived for a high level of first contact resolution and delivered consistent high levels of customer service. Administratively managed and accurately document all incoming calls. I performed time management and ensured my workload met the.

San Francisco Bay Area

Investigated and resolved computer software and hardware problems of users. Maintained and evaluated network, installed patches and resolved software/hardware related problems for over 400 NT 4.0 users. Installed, configured and maintained networked printers, as well as new software releases and system upgrades. Supervised the shipping and receiving of all.