Atsushi U. Email and Phone Number

Software ProgrammerDeveloped Slack Application- PoC Development. Create 17 application and contribute to sales - localize/update Accelerator App- Next Generation Platform- Apex SDK for Slack- Integrate Customer360 and Slack- Organize Volunteer Event and Leader Ship

1.Project Manager and HR and Developer of Salesforce project2.Designing IT development team and cyber security project1.【プロジェクト】コールセンターと基幹システムのSalesforce統合プロジェクト【役割】Salesforceのプロジェクトマネージャー兼Salesforce開発メンバー・プロジェクトマネージメント・要件定義・設計・開発・運用（障害対応、顧客対応）・採用、リソース計画の策定・MCのサポート2. システム開発チーム体制の立ち上げ計画の参画・セキュリティチーム・Salesforceチーム・システム開発チーム

Provide technical support for Salesforce clients. As a Technical support engineer I am committed to diagnosing, reproducing, and fixing customer development issues. Troubleshoot running on Salesforce component to assist customer with problem isolation and resolution. If requested, escalate the customer's case to a subject senior agent. Research client's issues in a timely manner and follow up with the customer with recommendations and action plans. Participated in team meetings weekly, ask questions and provide input on case backlog, technical process. Create a Technical Knowledge and share with new engineers. Trained with senior system engineers to enhance my personal technical skills as a Technical Support Engineer and learned internal process for escalating cases and approving or denying handovers to specific verticals. Utilize previously acquired technical experience to become actively involved in day-to-day technology team to meet schedules and resolve problems.

Software Programmer and Systems EngineerDeveloped application system Purchase Point management system using Laravel(PHP) Replace SCM system using VB.net. Replace Authority Web system to Access. ReplaceHotel Key Management system using Ruby on Rails. Library Book Order system using Java. Product management system using PHP. Customer Infomation maintenance system using Java,JSF,EJB. Maintenance Enterprise software,Server and PC. WindowsServer 2008-2012

Sales Engineer and Technical SupportTechnical Support of Security(Q.A),Assistant Sales Software, Demonstrate software, Prepared presentation documents, performed market research, and adoption of innovative technology solutions. Optimized IT operations and infrastructure investments through integration of automated processes and tools

Sales and System Engineer – Web Analyze System and Security Solution Established new business for the company. Managed five-person teamDeveloped and sold new software through direct sales, PR, and website advertisingSupported and managed customers, agent and advertisement

Software Programmer and Systems EngineerDeveloped Web application system for time table using Java.

Software Programmer and Systems EngineerDeveloped Web application system Corrugated cardboard receiving order system using VB.net, PL/SQL. Purchase request system using Java. Financial management system using Java. Customer management system using Java. IP telephone rental application system using Java. Building maintenance system using Java. PDM and G-DMS design systemusing Java. ID managerial system using Java. ID Constructing informational common system for public government office using Java.Package repair and customizing using Java.

Software Programmer and Systems EngineerDeveloped Web application software Television business system using Java. ID managerial system using Java. Members Service Application system using Java. Next-generation card system using Java.Teaching Object Oriented Design for beginners.