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• Oversee all learning & development programs at OLX Autos for all markets across Asia, Latin America, Poland, Turkey and US• Provide leadership, direction, and guidance to a high performing global training team spread globally• Collaborate with the global leadership team to devise and execute strategic Learning goals• Provide strategic guidance on Talent Development and Learning

• Established and drove learning culture for All distribution channels – with clear measurable impact• Special projects designed for frontline sales and frontline leaders' development• Revamped the existing content and implemented a robust content creation mechanism• Promoted blended learning culture for intermediaries / partners. Successfully launched first digital learning platform• Led a direct team of 19 members (that eventually grew to 32 in 2 years), strengthened internal delivery capability with clear measurable deliverables for team

Based in the Asia regional office of Manulife, my role involved working closely with regional distribution team and distribution taining teams across 9 markets in Asia towards regional training strategy implementation.

With a 200+ year old Health Insurance MNC in the start-up phase in India, I was responsible for setting up the sales training vertical to best support the business. My key responsibilities included:• Lead a team of 17 Training Managers spread across 11 cities in India• Conceptualize, Design and Implement end-to-end Annual Sales Training Strategy• Scope covers Agency, Bancassurance & Alliances, and Broker Partnerships distribution channels• Drive channel-specific business focused projects through cross-functional teams• Manage training MIS & Content Development & support key business initiatives• Drive blended learning by implementing e-learning tools and platformsKey Achievements• Created and got approval on ‘Multi-Channel Distribution Training Strategy’ within first month of joining• Sales Training Team won the ‘Cigna Star Team Award’ for OND Quarter 2014• Won the 'Cigna Star Team Award' for JFM and AMJ Quarter 2016 • Streamlined training processes, created training SOPs and reporting formats • Supported business strategy by single handedly creating and conducting ‘Recruitment For Success’ workshops which resulted in 30% increase in recruitment• Conducted first National TTT (Train The Trainer) and launched the 2015 Distribution Training Roadmap• Created Training branding by launching CAPE - Cigna TTK Academy of Professional Excellence• Designed and Launched STEP-UP (Sales Technique Enhancement Program) for frontline sales• Conceptualised, created and launched Pehla Kadam - the revised Agent Induction which resulted in average post training activity ratio of more than 60% (earlier between 30% - 40%)

Short Term Assignment : Worked closely with Agency Team to review the overall effectiveness of Sales Training, and design & implement interventions to better support the business strategy.

- Lead Sales Training content development team- Undertake key Agency Training initiatives at HO- Lead a Bancassurance project from sales process and user / customer experience perspective- Support Trainer Development and Certification for different levels of training- Training delivery for selected Premier Academy programs

'Premier Academy' - the Sales Training force at Tata AIA Life is aimed at transforming Agency to 'Premier Agency' Sales Force.Having spent considerable time with Agency Sales Training and Corporate Training at Tata AIA Life, and also Marketing, Branding and Training Projects experience at AIA (HK), my role reporting into National Head - Premier Academy, involved:- Leading Sales Training content development team- Undertaking key Agency Training initiatives at HO- Supporting Trainer Development and Certification for different levels of training- Training delivery for selected Premier Academy programs

Post the 2 years in Hong Kong with AIA, I moved back to India(Mumbai) to take care of Corporate Training and Development for West Zone at Tata AIA Life - covering an employee base of app. 1100 located across 5 States (Maharashtra, Gujarat, Rajasthan, Madhya Pradesh and Chhattisgarh). This role involved:• Scheduling, managing and conducting training programs on a regular basis• Working closely with Regional HR persons and Business heads to plan training calendar• Managing, and reporting the related MIS on regular basis• Designing and delivering need based training interventions• Supporting external functional training requirements

While working at TATA AIA Life (India), I was selected for the prestigious 2 year Management Associate (MA) program at AIA Group Office-Hong Kong. This provided an opportunity to work with regional department heads and Sr. executives at AIA and leading several key projects while rotating in Marketing & HR Dept. Key deliverables included:• Managing assigned local countries (Indonesia, Malaysia, Philippines and Vietnam) for marketing material development/modification and review; and aligning them with branding guidelines• Working closely with partner creative agency (Leo Burnett) to ensure timely delivery of agreed media projects• Driving development and delivery of AIA TV Commercial – The Power of WE (all versions) and communication with stakeholders and local countries for launch• Developing agency training launch pack for a new insurance product with an effective sales pitch• Designing, developing, and producing a video for internal promotion of 2011 learning curriculum to staff• Conceptualizing, designing and conducting internal research for Training Need Analysis (TNA) Project to map the effectiveness of 2010 Learning Curriculum. (This involved frequent interaction with several key stakeholders/regional department heads to assess their needs and present customised solutions to them)• Designing SOP and templates for capturing department level training activities & conducting briefing sessions• Designing process and tools to standardize learning decision making process for all staff• Partnering with 15 countries in the region (Asia) to review and update the New Employee Orientation (NEO) program• Supporting On-boarding process automation, employee handbook review, and Business Contingency Planning (BCP)-2011 Projects

Progressing from branch training manager to Cluster training manager, I took care of the strategic role of Agency Sales training for 6 sales offices across my cluster. Supported by a team of 7 branch training managers, my key responsibilities included:• Managing and driving sales training activities, maintaining check on the monthly activity ratio and new advisor licensing, and ensuring sales target achievement for the cluster• Co-developing and implementing agency sales & training strategy together with cluster sales managers and respective branch managers• Driving new advisor recruitment activities and pre-licensing examination• Driving regular sales contests and annual conventions• Auditing training records at branches and managing local sales training related issues• Ensuring constant trainer development by preparing them for progressive training certificationsKey Achievements• One of the youngest sales trainer to be promoted to Cluster training manager within 1 year of joining• Assigned sales offices increased from 2 to 6 within 3 month of promotion• Consistently achieved quarterly advisor activity ratio and sales targets• Won “Tara – Sirius” – Monthly Zonal performance award for November 2008• Won “Best Presentation” award at the Annual Zonal Convention in April 2008• Awarded “Knowledge Guru” title for the year 2007-08• Graduated in the one year “Rising Star – Leadership Program” in July 2009

Given my diverse experience as a Management Trainee, I was rotated to this role where my key responsibilities included:• Establishing and maintaining an efficient document flow operations and reporting system• Underwriting retail insurance proposals and coordinating with Sr. underwriters for special cases.• Managing local policy issuance through a team of 5 executives, verification and signing of policies• Maintaining covernote control and issuance of covernote books to business partners.

Selected from campus after a 3 step selection process and an interview with the CEO, I joined as a Management Trainee (MT) to gain exposure to various functions in the non-life insurance sector. Graduating in July 2005, I held this position wherein my key responsibilities included:• Leading a team of 4 sales executives to drive and manage agency force and retail sales partners• Constantly prospecting and targeting new partners for business acquisition• Ensuring quality business while increasing business volume and maintaining acceptable loss ratio for both agency and retail sales channels• Satellite sales branch management– from setting up of the office to establishing the retail and corporate businessKey Achievements• Consistently over-achieved the retail sales targets during period 2005-2006• Increased the business portfolio from 50% to 80% with a key business partner through constant service and support• Successfully established the covernote control system and improved audit rating significantly