Atul Sharma Email and Phone Number
Customer Care Executive with over 3.5 years of experience across diverse industries, including customer support,accounting & Banking. Currently working at Optum, where I specialize in providing high-quality chat support for international clients. Skilled in problem resolution, communication, and delivering excellent customer service.Previously, I worked as an Account Executive, followed by a role at Teleperformance as a Digital Officer for Axis Bank's personal loan at digital lending platform. Most recently, I was a Senior Customer Care Executive at iEnergizer, handling the Airtel Premium Platinum process.I’m passionate about continuous learning and am currently pursuing certifications in Six Sigma Green Belt and Data Analytics to further enhance my skills.
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Senior Customer Service RepresentativeOptum Sep 2024 - PresentNoida, Uttar Pradesh, IndiaI am currently working as a Senior Customer Care Executive at Optum, where I specialize in providing high-quality support through chat processes in an international environment. My experience in customer support, coupled with a strong focus on problem-solving and customer satisfaction, allows me to effectively manage and resolve issues for a global clientele. -
Foreign Exchange TraderIndependent Forex Trader Nov 2022 - Aug 2024Noida, Uttar Pradesh, IndiaPursued full-time Forex trading independently, focusing on market analysis, strategy development, and trade execution. Managed all aspects of trading while continuously enhancing my skills.
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Senior Customer Service ExecutiveIenergizer Aug 2021 - Oct 2022Noida, Uttar Pradesh, IndiaWorked as a Senior Customer Care Executive in a voice process for Airtel Premium customers for 14 months. Handled and resolved customer queries related to broadband and landline services, ensuring excellent service delivery. -
Digital OfficerTeleperformance Dec 2020 - Jul 2021Noida, Uttar Pradesh, IndiaWorked as a Digital Officer at Teleperformance for the Axis Bank Personal Loan process. Responsible for selling personal loans through Axis Bank’s digital lending platform, providing support and solutions to clients -
AccountantLovely Impex Jan 2019 - Jun 2020Noida, Uttar Pradesh, IndiaWorked in this firm for 18-months as a junior accountant.Managed financial records, prepared statements, and ensured compliance, developing strong accounting procedures and teamwork skills.
Atul Sharma Education Details
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Business Administration And Management, General
Frequently Asked Questions about Atul Sharma
What company does Atul Sharma work for?
Atul Sharma works for Optum
What is Atul Sharma's role at the current company?
Atul Sharma's current role is Senior Customer Care Executive at Optum | Skilled in Customer Support & Chat Processes | Focused on Problem Resolution.
What schools did Atul Sharma attend?
Atul Sharma attended Dr. B. R. Ambedkar University, Agra.
Who are Atul Sharma's colleagues?
Atul Sharma's colleagues are Perly Joy Morete, Subham Jaiswal, Sanoj Kumar Rawat Sanoj Kumar Rawat, Haley Nunes, Kiruthika Pachaiappan, Cecilia Catano, Maggie Collier.
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Atul Sharma
Mumbai -
Atul Sharma
Talent Acquisition At Samsung India Electronics || Ex-The Ayurveda Co. || Ex-HealthkartGurgaon -
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1gmail.com2 9188863XXXXX
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