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Customer-focused leader who optimizes services, technology, and processes. Deep experience building global, world-class teams and transforming underperforming areas. Laser-focused on creating dynamic, sustainable solutions that consistently deliver exceptional client experiences. Collaborative and flexible business advisor with demonstrated strength in quickly establishing rapport and credibility with stakeholders at all levels of the organization. Areas of expertise:– Technical Support Leadership– Cyber and Disaster Recovery– Software Development– Service Delivery Management– Innovation– Solution Design– Transformation– Client Relations– Planning & Execution– Global Insight & Leadership
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Ceo And FounderFidantis Strategies Oct 2024 - PresentComprehensive Data Protection, Recovery solutions and Advisory services to help mitigate risk, ensure business continuity, and meet regulatory compliancewww.fidantis.comhttps://www.instagram.com/fidantisstrategies/ -
Director, Cyber Resiliency DeliveryKyndryl Oct 2020 - Sep 2024New York City, New York, Us Led global teams delivering Cyber Resiliency and Disaster Recovery Services Established delivery capabilities for Cyber Resiliency and Software defined Resiliency Services Led migration of large clients globally to new replication technology for backup and recovery -
Global Delivery Executive, Multivendor Support ServicesIbm May 2016 - Sep 2020Armonk, New York, Ny, Us Established relationships and drove new business with clients, alliances, and business partners. Delivery Partner Executive on large technical support accounts Built and led global delivery teams in Asia, Europe, and Americas. Exceeded annual savings target of $150M for 3 consecutive years in a row and improved market penetration by transforming global delivery capabilities. -
Executive, Software & Solutions SupportIbm Jun 2014 - May 2016Armonk, New York, Ny, Us Achieved 30% annual growth in revenue and improved margins by 5% through direct oversight and leadership of the Design, Planning, and Delivery teams accountable for software and appliances support. Transformation of support organization through migration to Cloud. -
Chief Technologist, Global Technical Support ServicesIbm Apr 2009 - Jul 2014Armonk, New York, Ny, Us Developed technical support strategy for Cloud and Linux, innovated solutions using proof-of-concepts (POCs), productized automated inventory collection with advanced analytics, and drove business growth through strategic acquisition. Developed competitive plays to grow and protect high-margin technical support business - architected and implemented IP protection to create a $100M annuity stream for renewal of support contracts. -
Global Brand Executive, Technical Support ServicesIbm May 2007 - Apr 2009Armonk, New York, Ny, Us Achieved 8% revenue growth by leading global System Z technical support teams. -
Program Director, International Technical Sales/Support OrganizationIbm Feb 2005 - May 2007Armonk, New York, Ny, Us Accomplished 50% growth in revenue and 20% reduction in operational cost. o Transformed business model, resulting in proactive presales engagements. o Created global resource pool that drove local skills development. o Promoted early adoption of new technology by initiating CIO briefings. -
Senior Manager, Advanced Infrastructure Software DevelopmentIbm Aug 2002 - Feb 2005Armonk, New York, Ny, Us Managed global development/test teams in the US, Germany, Mexico and India (over 80 software engineers) responsible for Open Grid Services Architecture and Common Systems Management constructs (CIMMOM) across IBM; Developed and delivered solution using Agile methodology across Linux, Windows and IBM operating systems. Acted as Scrum Master -
Manager, Software DevelopmentIbm Feb 2000 - Aug 2002Armonk, New York, Ny, Us Managed 3 releases of Distributed Systems Management software development & test on eServer i5OS; Managed business relationship with ISVs/BPs to enhance Systems Management solutions on iSeries; Initiated and managed customer engagements, release planning, resource management; Developed and managed teams in the US & Mexico (20+ direct reports, 40 matrix); Conceptualized and led development of cutting edge Systems Management solutions – Distributed Systems management using mobile technology; Systems Management solution for Linux -
Manager, Software DevelopmentIbm Feb 1999 - May 2000Armonk, New York, Ny, Us Managed software development and test team responsible for File Server Development; Senior Account Advocate for US Sprint -
Software Development LeadIbm Jun 1994 - Jun 1999Armonk, New York, Ny, Us File System Development Research Liaison with Haifa Research Lab Network File System Development -
Head Computer ScienceXavier University Of Louisiana Aug 1988 - Jun 1994New Orleans, Louisiana, Us• Led the Computer Science department at Xavier University of Louisiana, overseeing curriculum development and faculty recruitment.• Established industry partnerships to bring visiting professors on campus, enhancing student learning opportunities.• Increased department size from 75 to over 200 majors and faculty size from 6 to over 12 full-time members.
Atul Kumar Skills
Atul Kumar Education Details
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Tulane UniversityComputer Science -
North Central CollegeComputer Science
Frequently Asked Questions about Atul Kumar
What company does Atul Kumar work for?
Atul Kumar works for Fidantis Strategies
What is Atul Kumar's role at the current company?
Atul Kumar's current role is Global Services Leader.
What is Atul Kumar's email address?
Atul Kumar's email address is at****@****ibm.com
What is Atul Kumar's direct phone number?
Atul Kumar's direct phone number is +191476*****
What schools did Atul Kumar attend?
Atul Kumar attended Tulane University, North Central College.
What skills is Atul Kumar known for?
Atul Kumar has skills like Software Development, It Strategy, Pre Sales, Cloud Computing, Product Development, Management, Team Leadership, Cross Functional Team Leadership, Soa, Leadership, Solution Architecture, It Management.
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