Technical Account Manager
CurrentTGS is a full-service IT integrator with specialties in all aspects of today's business environments. From Data Center hardware, software, security platforms to end-user devices. We have strategic partnerships with all major manufacturers while having the in-house engineering expertise to design, procure, implement, and train your people. We have a true customer centric philosophy that enables us to take on the trusted advisor role to provide an all-encompassing solution for your IT needs… Show more TGS is a full-service IT integrator with specialties in all aspects of today's business environments. From Data Center hardware, software, security platforms to end-user devices. We have strategic partnerships with all major manufacturers while having the in-house engineering expertise to design, procure, implement, and train your people. We have a true customer centric philosophy that enables us to take on the trusted advisor role to provide an all-encompassing solution for your IT needs. Rather than performing one-off, tactical projects and piecing them together, we take a strategic approach. TGS will critically analyze the obstacles, then form the design and development, as well as plan for future needs. Management of high severity single customer incidents, issue escalation, billing inquiries, customer satisfaction, ensuring retention, and expanding the client's services. Show less
