• Manage domestic and international shipping of uncertified electronics, navigating importation compliance in to 11 countries working with hardware and software teams to meet entry requirements and ensure timely delivery to participants.• Increased process visibility: wrote SOPs and built template Gannt charts for common project types, collecting scattered information into a central location. Created new business support documentation to minimize information churn and increase security. • Lead a DEI project to ensure accessibility for all in-person participants to the physical spaces on campus.

• Identified opportunities to improve sponsorship support materials and collaborated with the Design Team to update the Sponsorship brochure, deck and website. • Wrote copy for publication on SIFF websites, social media streams and in-person presentations, edited sponsor-provided copy for clarity and style-guide. • Lead the creation of new sponsorship activation opportunities to secure additional funding.• Utilized expertise in Excel to streamline processes and lead implementation of new CRM database features, saving a minimum of 100 hours of work for my team during the busiest time of the year. • Selected for an Ops Task Force to align operational and business processes across the organization.

• Lead teams locally and remotely across the US for site surveys and sign installation; vetting sub-contractors, researching local building code, and permitting in more than 20 municipalities, installing more than 60 signs around the US. • Managed multiple concurrent projects ranging from $500-$20,000, in a highly dynamic, fast-paced construction environment requiring immediate urgency in response to resource allocation, weather, and/or site readiness. • Collaborated with the Design Team to translate customer requests and provide deliverables against competing deadlines. • Created systems for operational and business process support by standardizing company taxonomy and document control. Worked closely with senior management to create project management standards and document processes. • Worked with the Accounting Team for account monitoring, tracking financial status of projects including receipt of deposit, progress billing, final payment, and potential refunds.

• Lead the rollout of a new compliance verification process to ~ 50 Kid’s Division Buyers and Directors. • Wrote training materials and led meetings introducing the Compliance Team, our processes, and goals to new Buyers. Built training materials and tools to ensure internal consistency across multiple compliance teams. • Managed a queue of 150+ events a day, each with strict deadlines, actively communicating with the buying team to resolve issues in under an hour, dynamically reprioritizing and delegating the workload. • Selected as team Excel Expert to maintain our database, improve data integrity, and provide reporting to VPs.

Oversaw the director biography database, ensuring completion of the project prior to the deadline. Accountable for prioritizing multiple projects, fact-checking, proofreading and copy-editing existing copy.

Identified potential demographics and art concepts; evaluated manuscripts for plot, structure, voice and character and provided feedback regarding recommended changes.