Aubree Smalls Email & Phone Number

Mableton, Ga, Us

Atlanta, Georgia, United States

• Facilitates operations with numerous outside Cargo Insurance companies and business partners, managing approximately 3,985 policies.• Awarded the achievement of “Employee of the Month" in September 2023 based on recognition from management.• Awarded the achievement of “Employee of the Month" in July 2024 based on recognition from management.This position on the Customer Success Team works with customers and business partners across multiple business functions to help successfully setup and onboard customers onto their UPS Capital solution. This role is responsible for ensuring successful customer setup and onboarding, as well as providing Subject Matter Expertise (SME) support throughout the initial stages of the customer journey. Additionally, the incumbent serves as a single point of contact for all customer inquiries post-purchase to provide expedient resolution of customer inquiries, requests, and issues.

Marietta, Georgia

• Conducted monthly financial briefings for 1,000+ new members to ensure they are given critical financial knowledge and are properly admitted to the base’s financial systems.• Elevated into supervisory role within 3 years of being with the unit after successful completion of Airman Leadership School.As a traditional reservist performing financial technician duties within the United States Air Force Reserves, expectations are to establish and maintain relationships with individual or business customers and aid with problems these customers may encounter. In addition, a financial technician is expected to complete pay processes in conjunction with serving customer service for military members. Lastly, traditional reservists must complete various trainings and deliver trainings themselves to maintain qualifications needed to serve in the Air Force Reserve.

Marietta, Georgia, United States

• Processed approximately 410 travel vouchers for approximately $795,350 to reimburse military members of travel expenses; Increased disbursement by 40%While on active-duty orders in support of the mission, expectations of a travel pay technician within the United States Air Force Reserves are to establish and maintain relationships with military personnel and aid with problems these members may encounter. In addition, a travel pay technician is expected to input and evaluate data associated with travel pay reimbursements to ensure payments are timely and accurate. Lastly, technicians must perform customer service through way of researching and resolving member’s pay inquiries.

Lawrenceville, Georgia, United States

As a part-time athlete at Nike within the retail sector, members are expected to utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales. Including to that, athletes serve as a product knowledge resource for consumers and entry level associates. As such, associates must seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques. Most importantly athletes must maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

Lawrenceville, Georgia, United States

• Recognized as one of Nike’s “North America Retail Holiday Heroes” in 2020 for “outstanding work over the holiday season”.• Awarded the achievement of “MVP” of the month through the recognition of management and the election of coworkers.• Operated the most-customer frequented section of the store while overseeing visual merchandising affairs in the department.• Contributed to the store achieving “Best Year Ever”, which consisted of the store having its best fiscal year of sales ($7,000,000) in its tenure.As a full-time athlete at Nike within the retail sector, members are expected to utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales. Athletes serve as a product knowledge resource for consumers and entry level associates to foster engagement with products. Additionally, athletes should maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays to facilitate product life cycle.

Lawrenceville, Georgia, United States

As a part-time athlete at Nike within the retail sector, members are expected to utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales. Including to that, athletes serve as a product knowledge resource for consumers and entry level associates. As such, associates must seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques. Most importantly athletes must maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

Lawrenceville, Georgia, United States

As a seasonal athlete, there is a competitive hiring process to become a permanent employee with the company. Within the retail sector, members are expected to utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales. Including to that, athletes serve as a product knowledge resource for consumers and entry level associates. As such, associates must seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques. Most importantly athletes must maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.

Duluth, Georgia

As a sales associate at Finish Line, members are expected to be involved in a great deal of interaction with customers. Finish Line sales representatives primarily work sales floors and answer questions about products, merchandise, and services. Sales workers with Finish Line may also operate cash registers and organize product displays.

United States

As a route delivery driver at Home City Ice, drivers use company provided delivery trucks to visit established accounts including local convenience stores, gas stations, grocery stores, and various other customers. Typically, a normal day on the job consists of an average of 15-20 deliveries a day. Upon arriving at the customer's location, drivers are responsible for delivering product, invoicing, and basic communication/ interaction with the customer.

United States

As a lifeguard at Lake Lanier, lifeguards are expected to enforce pool regulations and water safety policies. Additionally, they warn swimmers of improper activities or danger. Lastly, lifeguards must administer first aid in the event of injury, rescue swimmers in distress or danger of drowning, and administer CPR and/or artificial respiration, if necessary.

United States

• Served as a Junior Board Member from September 2013 to July 2016. I served as a youth advisor to a board of trustees persuading members to initiate more non-traditional marketing methods of social media to reach the youth.As a a peer educator, members are expected to facilitate interactive, marriage appreciation, health and wellness educational presentations among student groups and throughout communities that the non-profit organization serves, as well as youth across Georgia in accordance with the Healthy Marriage Initiative Demonstration Grant 93.086. Additionally, members help teens internalize the values presented and not just hear the information. The goal is for teens to not just intellectually process the information but take ownership of the material and put it into practice in their own lives. Peer educators drive all community events and reinforce the lessons taught in the classroom.

Bachelor Of Science - Bs, Literature, Media, & Communication, 3.85 Gpa

Concentration in Communication & Design Minor in Industrial Design Faculty Honors (Fall 2020; Spring 2021; Fall 2021; Spring 2022) Dean’s.

Associate'S Degree, Finance

Certificate of Training - Financial Management & Comptroller Apprentice (21 Hrs) - Airman Leadership Training (8 Hrs)

High School Diploma, 3.94