Aubree Merrill Email & Phone Number

Los Angeles, California

• Work cross-functionally with all levels product management to obtain various forms of marketing assets to build product into National Accounts ordering system for online resale & generation of PO's
• Analyze customer-provided sell-through reporting with the aim of identifying under-performing and overstocked SKU’s
• Pull sales history for assortment reviews to help identify missed best-sellers, under-represented categories, SKU’s that are (or will be) discontinued
• Pull & analyzes Open Order reports to assist sales leads with determining month end forecasts as well as helping the DC prioritize National Accounts shipments at month end
• Oversees special National Accounts order processing and shipping procedures including promotional orders, training samples, sales samples, photo samples, event samples, execution of special deals, as well as tracking.
• Analyze current day to day procedures to identify areas where development/modifications may be needed

Calabasas, CA

• Supervised and led a small team of sales operations administrators
• Analyzed day to day operations to identify areas in need of improvement, develop solutions, and implement new processes/procedures as necessary
• Generated and maintained company wide reports including product availability reports, key distributor estimated ship date reports, master product files, sales and inventory reports as well as coordinate and implement.
• Developed and maintained standard operating procedures and process documentation for on-boarding/ training new hires and cross-training team members for redundancy/coverage
• Collaborated with Supply Chain and Logistics to prepare reporting on product availability
• Generated and managed guitar setup/rework requests with our third-party logistics facilities

Calabasas, CA

• Responsible for accurate and efficient entry, processing and management of orders for key International distributors
• Ensured all Order Administrators were prepared for regular cross-functional team meetings and order reviews as well as provided the team with subject matter leadership and assistance overcoming issues
• Provided assistance and support to inter company departments for any operational needs
• Generated and distributed necessary customer paperwork, such as invoices and shipping documents for our key international distributors
• Responsible for documenting and refining both US and International Order Administration processes as well as cross-training other members of the Order Administration team for redundancy/coverage
• Ensured all information needed by the sales team to book new product orders was gathered and distributed within the appropriate schedule

Calabasas, CA

• Responsible for the accurate processing and management of all sales and parts orders for International distributors
• Managed all communication with our international re-sellers and top accounts
• Generated and distributed necessary customer paperwork and shipping documents such as, proforma invoices, packing lists, final invoices, distributor order forms, and re-sellers stock/sell through reports
• Acted as the main contact for the Logistics and Supply Chain departments regarding International orders as well as between our sales reps and 3PL warehouse facilities in HK/US
• Partnered with the Line 6 International Sales Team to provide critical administrative sales support for re-sellers
• Responsible for documenting international order administration processes, updating and maintaining customer master information and setting up new distributors in our system

Calabasas, CA

• Responsible for the processing and management of all sales and parts orders for US re-sellers
• Provided critical administrative sales support for the domestic sales team and re-sellers
• Acted as a liaison between sales representatives and supply chain
• Resolved obstacles as it related to order fulfillment, routing, and expediting seller requests
• Worked with Sales Operations Supervisor to perform daily product allocations and sales order fulfillment prioritization
• Updated and maintained customer information and orders in online re-seller portals/B2B sites, as well as the Line 6 Dealer Locator

Westlake Village

• Responsible for receiving all new purchase orders, review for accuracy and entering each order into the companies system
• Responsible for the email correspondence with companies distributors and dealers worldwide
• Provided product knowledge and answers for Blue's international and domestic dealers as well as customers
• Provided general administrative support to the inside sales team, marketing team, and accounting department
• Provided technical support and troubleshooting to end users

Westlake Village

• Responsible for making sure all agents worldwide were paid out by processing agents’ time sheets for each movie screening or special event worked
• Scheduled security for major movie studio screenings and events as well as maintaining confidentiality for high profile clients
• Assisted the CEO with day to day tasks such as email correspondence, maintaining his planner, updating his schedule, and screening his phone line
• Handled heavy phone lines, took care of moderate filing and office organization.
• Acted as a liaison between security agents and movie studio executives
• Ran regular back ground checks on current and new agents, as well as putting together and updating all agents’ contracts

North Hollywood

• Managed and created daily work schedules and studio schedules for efficient work flow structure and organization as well as assisted with payroll distribution and email correspondence for all clients
• Regularly test studio equipment to ensure correct functionality before and after each customer
• Responsible for assigning workers to oversee each studio and make sure each booth was clean and up kept

Westlake Village

• Worked directly with the VP and President of the company assisting them with day to day tasks and meetings
• Standard data entry and invoicing in QuickBooks
• Responsible for running company errands, making sure tenants and property managers needs were taken care of, routine checks on each of the properties owned and handling all email correspondence
• Handled multi phone lines, heavy filing, data entry, office organization and assisting payroll by collecting rent checks and invoicing