As the Operations and Marketing Manager, I oversee various facets of Adelaide Pointe Operations while spearheading marketing initiatives across multiple brands under IBEX Hospitality, including Bear Lake Tavern, Muskegon Brewing Company, and Adelaide Events.Operations Oversight:I lead and supervise Adelaide Pointe Operations, ensuring operational excellence and top-tier service delivery.I manage the sales and administration of marina slips and storage facilities at Adelaide Pointe.I drive public relations efforts to bolster brand reputation and visibility across all platforms.Marketing and Social Media Management:I craft and implement comprehensive social media strategies for Adelaide Pointe and IBEX Hospitality brands.I curate engaging content and manage social media channels to amplify brand presence and foster customer engagement.I orchestrate targeted marketing campaigns to drive foot traffic and boost sales across all locations.Sales Management:I spearhead sales endeavors for Adelaide Pointe marina slips and storage, from prospecting to contract management.I propel revenue growth through innovative sales initiatives and stellar customer relationship management.

-Run social media accounts on Facebook, Instagram, LinkedIn, and WordPress websites. -Creating marketing campaigns to promote Adelaide Pointe Boat/RV storage.-Organize public forums. -Coordinate community events.-Interview professionals from the community about property development. -Schedule community fundraising events to raise awareness in the community.

In addition to Adelaide Pointe

- Oversee serving, bartending, expediting, staff, and more.- Conduct interviews, and train staff for positions.- Create schedules and complete payroll. - Running social media accounts (Facebook, Instagram, LinkedIn, Wix, etc.).- Communicate with sales representatives to discuss products.- Draft and implement changes to menus. - Supervise voiding and discounting items. - Handle inventory and ordering of products for the restaurant.

- Answer phone calls.- Handle ticket sales and manage the ticket booth.- Submit bill requests for faculty to the department chair. - Trained in the Simple Syllabus platform.- Manage AhFest Website on WordPress.- Provide support to staff in the Arts and Humanities Department.

- Answered phone calls.- Handled faxes, mail, and filing. - Conducted intakes of clients and scheduled appointments.- Greeted clients, and prepared the conference room for meetings.

Community Outreach Department Student Work-Study- Managed social media accounts (Instagram, Facebook, and Twitter).- Posted events on local community calendars.- Scheduled social media posts and recorded media mentions.- Took part in the "Help Save Jay" social media campaign.- Assisted in the Jayhawk Frenzy events.- Photographed events on campus.- Published article in the college semiannual Reflections Magazine.

- Served guests in the restaurant.- Ensured quality service was given to customers. - Promoted food specials.- Trained and educated staff about business processes.- Efficient in a fast-paced environment that was accuracy/detail-oriented.- Worked at different restaurant locations around Muskegon.

Summer 2013 and Summer 2014 Seasons- Took photos of Michigan's Adventure guests. - Oversaw staff for the front gate shop.- Trained new employees. - Advertised selling photos to guests and families.- Managed cash registers.- Closed cash and reported end-of-night sales.