Results-oriented Supervisor with solid years’ experience in enhancing customer service across various industries; music/film, sports and security. Accomplished in leveraging performance metrics to improve customer interactions and outcomes. Dedicated leader with the ability to lead teams to process and manage large account volumes without compromising service or quality. Highly effective leader in a challenging environment, contributing to goals and objectives exemplifying value added work.Developed budgets and established event logistics from event inception to day of event execution.Coordinated staff, volunteer, and event committee schedules to ensure successful event implementation.Articulate communicator with well-defined editorial skills and well-honed news judgment, leadership and decision-making aptitude.Highly enthusiastic Senior Producer who offers keen attention to detail and unwavering commitment to the highest standards of professional and personal service.Demonstrate a track record of working well within deadlines, able to perform effectively in handling multiple jobs with minimum supervision.Reputed for the ability to work hard and cooperatively in a team-based environment.Creative and artistic individual with excellent communication, interpersonal, marketing, and sales skills.Capable of maintaining professionalism and focus amidst highly stressful and challenging workplace.Proficiency in translating consumer research and customer business goals to build online/offline content that increases traffic and maximizes investment to reach the most relevant audience.Possess strong problem-solving and decision-making skills, able to apply good judgment and successfully execute complex functions for the company’s advantage.In-depth knowledge in establishing, planning, and executing broadcast production, strategic marketing plans,resources, and programs within budget. See less