Aubrey Macmillan-Johnson Email & Phone Number

Portland, Or, Us

Portland, Oregon, United States

• Oversees day-to-day needs for Concordia St. Paul, Portland’s two testing centers• Serves as the point-of-contact and provides direct support to part-time Exam Proctors• Develops methods to increase student success during exams• Evaluates and enforces testing center processes to ensure exam integrity• Monitors scheduling and staffing of testing center hours • Communicates testing policy and procedures to Proctors and students• Addresses escalations in the student testing center• Works closely with partnering helpdesk to investigate ongoing equipment issues

Portland, Oregon, United States

- Evaluates and synthesizes existing processes- Monitors student compliance requirements for the School of Nursing and individual clinical sites - Creates clear process documentation after process review- Collaborates with adjacent departments within the School of Nursing and Healthcare Innovations to perform key processes- Communicates with healthcare organizations to negotiate potential clinical placements- Reviews student experience to select appropriate clinical placement- Navigates varying site onboarding requirements to ensure students are able to begin professional practice

Portland, Oregon, United States

- Assists Nike employees in North and Latin Americas with a range of HR inquiries over the phone, via email and online chat - Gathers updates from Tier Two partners to create and deliver training materials to HR Advisors- Clearly communicates policy and initiatives - Navigates various systems including ServiceNow, SAP, ADP, Kronos, and Cranium to locate the best information for employees and provides follow-up when needed- Demonstrates critical thinking and multitasking to navigate high volume- Serves as Queue Manager to ensure Service Level Agreement goals are met and tasks are delegated efficiently- Developed and implemented a training model to assist with onboarding new Advisors- Trains new team members and leads through peer mentorship

Nike

- Effectively learned the core responsibilities of an Advisor in HR Direct, Americas- Exercised flexibility to support the team of HR Advisors by assisting where needed- Upheld professionalism and delivered excellent customer service- Used time efficiently to support the most employees possible while intaking and applying new information

Portland, Oregon, United States

- Responded to questions from the managers, employees, and applicants regarding all aspects of human resources- Clearly communicated policy and maintained dedication to confidentiality- Invested in continual learning to remain a valuable resource- Constructed and maintained record tracking systems for staff trainings and credentials- Assisted employees with questions pertaining to benefits and assisted with leaves and benefits enrollments- Updated job descriptions to maintain accurate information and consistent format

Portland, Oregon Area

• Assists with all Human Resources tasks for a non-profit of approximately 470 employees• Schedules and performs background checks on all potential new hires• Prepares and delivers onboarding orientation to new employees and interns• Clearly communicates company policy and dedication to confidentiality• Completes employment verifications• Maintains employee personnel files• Implemented and maintained a record-tracking system to ensure compliance• Assists employees with questions relating to benefits and compensation, and helps in benefits enrollment

Portland, Oregon Area

• Assisted all Loan Processors at the company and prioritized various deadlines in an effort to expedite the loan process• Contacted our borrowers’ employers to obtain verifications of employment and reviewed the completed forms before they were submitted to the Processors• Reached out to insurance companies to obtain insurance binders on the properties in question and ensure adequate coverage• Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers

Portland, Oregon Area

• Offered an excellent first impression to the company to all existing and prospective borrowers by managing all incoming calls and warmly greeting those who came in for appointments• Ordered food for company meetings and ensured timely delivery• Kept a running inventory of all office supplies and maintained a set budget while reordering as necessary• Maintained the conference room calendar to set appointments as needed• Received company mail and confidential deliveries, processed materials accordingly, and passed them along to the appropriate department

Ontario, Ca

• Stepped in as the temporary instructor to facilitate daily classroom activities in the absence of the full-time teacher• Delivered instructions on daily assignments and introduced new material, taking and answering questions as needed• Maintained an orderly classroom environment that is conducive to learning• Graded assignments and offered feedback

Riverside, Ca

• Worked with the dean of the Construction Management department to prepare for program accreditation • Developed an organizational system to showcase content covered in each Construction Management course to accreditors reviewing the program• Kept record of purchases on the program credit card • Created advertisements for the Construction Management Club and maintained the club calendar• Trained students on promoting the university to local high school counselors at college fairs

Riverside, Ca

• Remained active in community life participation and represented university to new and potential students• Conducted interviews with students and staff to gain information on relevant topics and events• Published promotional and informative work regarding Cal Baptist events and interests via the school newspaper and the university’s promotional blog

Ukiah, Ca

• Received all incoming phone calls and faxes • Greeted and assisted clients• Ordered payoff statements from partner companies • Set appointments between clients and escrow officers• Managed incoming and outgoing mail