Aubrey Allen Email & Phone Number

Remote

Spokane, Washington Area

* Successfully leading the company through two re-brands; created and posted all social media posts on behalf of the businesses and developed copy write from all marketing materials. * Organized and facilitated three company leadership seminars for the entire company with 100 attendees.* Generated new business for the company through industry and non-industry trade shows. * Created and maintained all company social media sites including Facebook, Twitter, and Instagram.* Involved in the creation of new company website. * Coordinate all travel plans including flights, hotels, rental cars and dinner reservations for top company executives.* Plan and execute weekly conference calls for the sales staff in collaboration with both the CEO and President of Sales.* Team with CEO on strategic partnerships and calendar updates for all meetings, calls, and conferences.* Provide administrative support while traveling with CEO and President of Sales.

Spokane, Washington Area

Missoula, Montana Area

• Provided individual counseling to address performance and behavior issues on credit compliance aimed at improving individual performance and driving business results.• Identified opportunities, surface trends, and contributed to policy changes to affect change through account interaction.• Weekly credit quota met timely each week and exceeded expectations.• Developed learning activities to educate and improve individual’s skill levels and their ability to perform on the job.• Daily use of Microsoft Excel to create, trend, and present data found through weekly credit audit.• Presented credit knowledge in New Hire Training classes to proactively educate agents on common pitfalls.• Partnered with Team Leaders to proactively provide an outlet for agents with questions about credits through team meetings, presentations, and best practice guidance.• Actively participated in the interviewing, training, and certifications of all new employees to the team.

Missoula, Montana Area

• Trained and worked in technical support, billing support, and general inquiry incoming call types.• Demonstrated active listening skills to help with determining customers issues and problem solving; used care and compassion to meet customer satisfaction requirements• Utilized company developed processes to interact with distressed customers and provided information in response to inquiries about products and services; handled and resolved service complaints.

Missoula, Montana Area

• Lead preschool aged children in exercises to build strength and balance. Taught basic tumbling moves ensuring each child had an instructor at their side for each new move. Spotted the children when they needed help while maintaining order and attention by ensuring individuals understood the rules of behavior. • Developed timely lesson plans, including outside activities to encourage motivation and team bonding.• Managed team website.

Missoula, Montana Area

• Provided administrative support for the department, such as answering telephones, assisting visitors, and resolving a range of administrative problems and inquiries.• Daily use of a personal computer to compose and edit correspondence and memorandum from dictation, verbal direction, and from knowledge of established department/division policies.• Planned and coordinated meetings, interviews, appointments, events and other similar activities for supervisors.

Bachelors Degree, Business Administration

Bachelor Of Science (B.S.), Business Administration

Education record