Aubrey Payne Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

Greater Seattle Area

• Coordinates early employment services for newly arrived refugees and other immigrant families particularly under the US Office of Refugee Resettlement “Matching Grant” Program and the WA Office of Refugee and Immigrant.
• Ensures high-quality service provision and compliance with federal contract rules governing program enrollment, ongoing eligibility, case closures, and conducting regular quality control checks on case notes and files
• Liases regularly with refugee resettlement staff, community organizations, employers, and service providers to facilitate casework activities

Greater Seattle Area

• Identified specific employment opportunities appropriate for individual participants who are new to the United States and guided them through the application, interview, and hiring process
• Maintained detailed and timely case notes and documentation throughout the 240 day service period
• Monitored and documented job performance, wage level, and employer/employee satisfaction post job placement for reporting and compliance purposes

• Provided intensive case management for 40+ clients at a time and ensured each client received intentional and deliberate services that addressed barriers towards their self-sufficiency
• Created new curriculum and materials to enhance the quality of weekly job readiness classes for clients who ranged in educational background, professional experiences, and English levels
• Served as the liaison between local employers and job-seekers, visited work sites as a representative for our organization, and provided post-job placement support to employers and clients
• Thoroughly documented all contact with clients via case notes and reports to federal and state partners (utilizing eJAS, Microsoft Dynamics, and Office programs)

• Thoroughly reviewed, proofread, and edited casefiles in preparation for monitoring by the Office of Refugee Resettlement

Greater Seattle Area

• Taught beginning level English to a diverse group of 30+ adult refugees and immigrants, fostering a safe and welcoming environment for all
• Coordinated new student enrollments, pre and post testing, and tracked student progress, reporting on these in different state and organizational databases
• Developed an online classroom model for our ESL programs within a couple of weeks of going remote; created class WhatsApp groups, independent online lessons, Zoom class lessons, YouTube videos, 1-on-1 tutors, and.

Walls Advancement Center

• Documented financial gifts and sent personal acknowledgments to donors
• Managed the communication needs of multiple staff members
• Utilized Raiser’s Edge and Microsoft Office for CRM and data organization

Greater Seattle Area

• Advocated on behalf of case workers by attending and transporting clients to important appointments, such as interviewing for welfare benefits, applying for employment, using public transportation, or getting a state ID
• Collaborated on writing a large grant application and developed a list of grant prospects

Greater Seattle Area

• Researched hundreds of domestic and international non-profit organizations for potential partnerships
• Processed Letters of Inquiry, Grant Applications, and assisted in the creation of Grant Recommendations for the Board of Directors