Aubrey Alexander Email & Phone Number

Cleveland, Ohio

Cleveland, Ohio

Corresponds with customers using Help Desk software to answer inquiries and resolve technical issuesManages inbound and outbound customer service callsTracks and reports trending customer service issues using spreadsheets and labels within Help Desk softwareHandles sensitive customer information ensuring privacy by following specific guidelinesProvides input on process improvements and ways to better the customer experience

Cleveland, Ohio

Cleveland, Ohio

Interview Scheduling Subject Matter ExpertWork with hiring managers across business groups to coordinate interviews for candidatesGained experience with multiple Applicant Tracking Systems such as E-Recruit, JobVite, and WorkdaySend offer letters and initiate on-boarding and background checks for new hiresImplemented process improvements which resulted in major efficiency gains across the team

Cleveland, Ohio

Sourced and reviewed resumes to recruit talent for positions with The Retail Outsource CompaniesGained experience with the iCIMS Applicant Tracking SystemTrained AMS new hires on how to source and track candidates

Los Angeles, California

Assisted artist day to day to meet any business and personal needsCoordinated travel schedule in the US and abroadWorked directly with artist's manager to communicate business calendarAssisted artist at photo shoots, video shoots, interviews, promotional appearances, and performancesSupported business manager to assist with financial matters

Cleveland, Ohio

High growth wearable tech company. Reported directly to VP of Operations and directly supported CEO, VP of Marketing, and Director of SalesManaged 50 SKU warehouse containing over 20K pieces, leading all shipping/ receiving, inventory, and logistical operationsSupported finance by fielding accounts receivables inquiries with exemplary serviceCoordinated events and trade showsAdvised product development and customer service enhancementsWorked with design team on open office layout and central community space

Nashville, Tennessee

Nashville agency that represents fashion and commercial models, as well as hair, makeup, and wardrobe stylists. Reported directly to CEO.Helped with brand updates during acquisition of AMAX Modeling AgencyUpdated and edited social media pagesWorked front desk and helped with various office jobs

Bba, Business Administration

Activities and Societies: Belmont Symphony Orchestra, Belmont Varisty Track and Cross Country- NCAA DIDecember 2010 Graduate

Music Performance, Harp

Activities and Societies: George Mason University Symphony Orchestra, George Mason University Varsity Track and Cross Country- NCAA.

High School